Grand Oak at Town Park

Janeka was amazing! Great experience touring this apartment! Janeka was very friendly, professional, and helpful. She answered all of our questions and made the whole process feel easy and welcoming. The property looked well maintained and the customer service really stood out. Definitely recommend checking it out!

Excellent Service – Highly Recommended I had a great experience at Grand Oak in Smyrna. The assistant manager, Janeka, provided outstanding service and professionalism. She helped me with an important document that I needed in order to renew my driver’s license, and she made the entire process smooth and stress-free. Janeka was very attentive, kind, and patient, taking the time to make sure everything was done correctly. Her willingness to help and positive attitude truly made a difference. Thank you very much, Janeka, for your excellent service. I truly appreciate your help and highly recommend this location.

We had an amazing experience with Janeka. She made the application process incredibly simple and walked us through every step, which really took the stress out of everything. She also gave us an amazing tour of the apartment. She’s kind, friendly, and such a pleasure to work with.

Ellen in the leasing office is touched in the head. The few times I have called to bring up minor concerns or questions where she has spoken over me and REFUSES to listen to the problem before spouting off what she assumes is the answer. We have had issues with the apartment complex in the last 6-8 months of them no longer having Michelle in the office. EXIBIT A: I have inquired about my rent going up over $200 in 4 months and wanted to know what charges had changed. Ellen talks over me and says it’s because she sees I have a dog and a garage added to the rent. I had to wait until she was finished talking out of her ___ to say that we have always had the garage and dog from day one. She then said “Well it had to be the water then..” EXIBIT B: I go to Walmart to make a cash payment for ren

I moved here from Antioch. Great area, and great apartment. Victoria help me during my application process and Janeka help me on my move in day. Both of them are great! I am so happy to start a new journey in this complex!!!