Gateway West by Stanley Martin Homes

I strongly recommend avoiding this builder. In less than a year, my home has experienced numerous issues, including a leaking roof, faulty electrical work, inadequate floor insulation, a driveway that needed to be repaved, and poorly installed drywall. I have submitted seven warranty claims, but only one has been addressed. Despite multiple phone calls and emails to the warranty department, I have received little to no response. Several repairs remain unresolved and have not even been scheduled.

Just moved into this development earlier this month. We are apart of the final phase of the community and have been really satisfied with the sales experience. You never know the type of team you're gonna get when you want to buy a house from a builder. Karen Kocher made this experience for me and my fiancé absolutely incredible though. She treated us like her own family and I genuinely cannot thank her enough. She went to lengths to ensure we always had access to our lot before it was sold and was always a phone call away for a question or just a chat. 10/10 customer service! Thank you Karen!

The house is OK. We moved in at the beginning of December 2024. Aesthetically pleasing but some of the design choices are very odd. In what’s meant to be the main bedroom in the Hugo, the television is off to the side of the bed (there’s only one logical place to put the bed in that room due to the doors and windows). When you opt for the 4th level, there’s no linen closet on the third floor where two of the bedrooms are, making it a bit of a logistical nightmare. The windows are thin. You literally feel colder standing next to them in the winter. On top of that, we weren’t given many options in the build, really just how much hardwood/laminate and carpet we would have and what color the cabinetry would be. I considered a Ryan Homes neighborhood but decided against it based on location, b

I have experienced multiple MAJOR issues in my new construction home, from mold to water heater electrical fires, 3x AC unit malfunction, driveway incorrectly poured which required a rip & replace per the County, major appliance damages at installation, refrigerator internal mechanism required replacement, master shower major repair (twice) due to incorrect installation & no subfloor/ moisture barriers installed at construction, and unfortunately I am still experiencing issues at my 1 year warranty with my kitchen flooring. SM’s flooring contracted Installer intentionally installed mismatch tiles in my kitchen as a part of my 1 year home warranty repair of defective tiles they installed at construction. I reported this to the warranty team immediately, and the work has been pending comple

Bought a home in this community and absolutely love it! I have been here since August 2023 and the quality of the home is great and all issues have been minor but stanley Martin would fix them very promptly. The proximity to Dc is wonderful and makes for a pleasant drive in to the city with no highways! Also having the metro so close is awesome. It’s only a 15 min walk or 2 min drive. The area has amazing restaurants, local parks and trails, and cute coffee shops. I truly believe Hyattsville is on its way up and am super excited for this community to grow.