Emerald Pointe Apartments

This is the place we've been calling home since July 2017. There is a park across the street where we can walk and our dog can play off leash. The management and staff are very friendly and considerate. They're truly reliable when it comes to maintenance or repair requests. For instance, there was a leak coming from the roof in our bathroom. Pretty quickly it was taken care of, even sealing the bathroom so any mold could be killed and not spread to the rest of the apartment. Then we needed a new faucet, and we got a better one right away. When there was another leak, this time from the washer, the plumber came to fix it. Unfortunately it kept leaking, so they gave us a new washer. What I'm trying to express in this review is that these apartments may be "old", but the management really ma

I lived here for 7 years, close to awesome parks gyms and more. Maintenance was always prompt , and not much drama pretty safe neighborhood. The cons, the walls are kind of thin so if you have a good neighbor great, but loud neighbors can be annoying. Patty is a good manager, and made things easy for me when I had to make a fast move to Portland.

I requested a light pole broken and Patty sent the maintenance ‘guy right away and fix it for my apartment and building safety ! Thank you Patty!

I recently moved here and from my initial phone inquiry, the office staff has been professional, attentive and very helpful. Their website makes it easy to submit maintenance requests among other things. I submitted a few maintenance requests and the issues were handled quickly. Their maintenance employee quickly handles any requests and immediately communicated with me if a part needed to be ordered. Once received, the gentleman quickly took care of the maintenance request.

The apartments are what you would expect for $1000 a month, but the prices keep going up and up. Now they want over 1500 a month for 2bd a garage and parking space. Maintenance is very slow, because they really only have one person doing anything. The gym is unusable, equipment is old and isn't worth using. The hot tub is always either green or cold (Used to be great, but has been bad for a couple months). You can hear EVERYTHING your neighbors do, the walls are paper thin. The property floods in a lot of spots during the rain. Many downspouts don't work and the rain just comes of the roof like a waterfall which is loud and creates small ponds next to the buildings. On the good side it is a great place for dog owners and is conveniently located. It also feels relatively safe.