Comfort Communities, LLC

This company mercilessly raises our rent while addressing maintenance issues slowly if at all. And when they raise the rent, they tell us that it's so that they can provide us a safe enjoyable place to live. They are not doing what they should do to ensure that. Our pool is often green and the hot tub not warm. The washer room is in disrepair. The main gate often doesn't work. Unsavory people roam the grounds and we are a 55+ community with no criminal records but there are rule breakers living here. Management will often harass us by delivering letters about trimming our shrubs on severely hot days and don't even bother to talk to us. They don't even maintain an office presence on campus if we needed help. We used to have water and garbage included in our rent, but now we have to

This place sucks. I’ve lived in crappy apartments that were managed better than this. They do not improve anything. They have raised my lot rent at least two times in less than 6 months since I moved in and refuse to put me on a lease despite having sent certified letters citing the laws about leases in mobile home parks. They posted lot rent and RV lot rent to my account for November over $1500 lol was told it was glitch and would be fixed but it is still posted on there. Can never get a hold of anyone, they straight up ignore people and the office is always closed during business hours, BUT they have time to take pics of peoples houses and harass them for the lamest stuff, like basketball hoops… yet they do not have any area for the kids to play.

Horrible management. They don’t answer the phone and don’t look at messages so they can unlock the app account so that we can pay the rent. Never in the 11 years that we have lived here had any problems fixing our “yard problems” and then paying the rent, just with this company it’s a nightmare to deal with. Seems like they purposely don’t answer so it gets to the 14 days and end up paying more on the late fees. Oh and they’re rude and desperate through the phone and in person when I got the chance to speak with someone at the office.

This is a review of a property that is owned by Comfort Community, Peoria Palms in Peoria, AZ. It’s a little park. The pool area is nice. The community center is a bit small but adequate, though is in much need of remodel....not a very appealing environment. Lot rent is a bit high for the quality of the park. It could be a really great little park with a little more sensible financial commitment to improve the appearance and appeal. There’s no management involvement in the park, residents don’t have to follow park guidelines: there’s children living in this 55+ community, over sized dog breeds, residents with more pets than allowed, home maintenance is lacking on many units, yards consistently with weeds…..to name a few.

They brought the purple sage mobile home park in Glendale AZ. Removed the on site manager and when asked what the tenaants should do if they need help . they were told "call the police ". The second thing they did was raise everyone's rent . I have an 83 year old Aunt who has lived there for almost 30 years . They raised her rent $158.00 dollars . I left a message to discuss their newest rule ; " rent payments will only be accepted via their internet portal" . My Aunt does not have Internet service . Still waiting for someone to call me back to see what she can do . They don't care about the people just the profits .