Certified Property Management

CPM only wants to add various fees. A sick tree on the grass, has been falling trunk off for several years, it has fallen off twice in on one month this year 2025, the neighbor just put the trunk aside and the management did not deal with it, it has been ten months since last year when management received the tree cutting subsidy, until now the tree has not been cut down, report broad and manager many times , no response , only this company takes the money but does not do the work.

I've been trying for weeks to get them to respond to my new owner request so that I am following the right procedures. So far no response at all.

UPDATE：Talked to neighbors. Everyone is having the same issue and one said when she called the management she was told “no one else was complaining” and it must be because of her own radiator. Well, sure. —————— If you were considering moving into a place managed by Certified Property Management, think twice, and again! We lived in Fenway at the Queensberry Court Condo, which became super awful because of them. They would shut off the heating system periodically to save money and our heating was entirely off during Thanksgiving break. Totally destroyed our holiday. This must be against Massachusetts law but they just decided not to care.

0/5 stars is more accurate. Not only is this company non-responsive but they also do not seem to care about anything in their buildings. Since moving in I have had nothing but poor exchanges with Certified Property Management, but that’s only IF I can get someone to respond. I’ve had countless emails and voicemails gone unanswered. I’ll start with the worst example of their poor management. The other night the carbon monoxide detector that is left sitting on a dusty windowsill in the boiler room was beeping for 1+ hour. After calling the company they informed me “the board doesn’t want to spend money on overtime, so they will not be sending someone out tonight”. So they had me take the batteries out and leave it off for 12+ hours. Next, the boilers were shut off because they were leakin

Super awful management company. My condo association was stuck with them for 10+ years and saw the property gradually degrading in upkeep and maintainence due to complete lack of service. Served as a trustee myself and had to deal with unanswered emails, phone calls. The owner/founder Ch*ck Re&d is very unprofessional and rude when confronted with questions.