Brad Hamblen at Citywide (NMLS #52831)

As first-time home buyers, we honestly had no idea what to expect going into the process, but Brad made everything incredibly smooth from start to finish. We bought our home in Burlington, KY, and he took the time to walk us through every step so we actually understood what was happening instead of just signing papers. Anytime we had questions—whether it was about loan options, interest rates, or what numbers made the most sense for us financially—Brad was always quick to respond and explained things in a way that was easy to understand. He helped us look at multiple scenarios so we could feel confident about the decision we were making, which meant a lot as first-time buyers. What really stood out was how proactive he was throughout the process. He stayed on top of everything with the l

We worked with Brad Hamblen and his assistant Ashley when we had a last minute finance issue while already under contract for our FHA loan. Brad's entire team went above and beyond, not only to get us to closing, but get us there early! They ensured I was always up to date and had consistent access to them for anything that came up. I can not recommend them or Citywide Home Mortgage enough!

Phenomenal From Start to Finish! Where do I begin? Brad, Ashley, and Taunya were absolutely phenomenal every step of the way! From our very first conversation, their professionalism, communication, and attention to detail set the tone for an exceptional experience. Every question I had — and trust me, I had plenty — was met with immediate responses, patience, and genuine care. They made me feel like a priority throughout the entire process. This is my third home purchase, and without question, it has been my best homebuying experience ever. The level of communication, organization, and teamwork this group displayed was unmatched. They made the entire process smooth, transparent, and even enjoyable — something I honestly didn’t think was possible after my previous home purchases. What tr

Brad was very patient, knowledgeable and professional in his approach to helping us research the best mortgage solution for our home purchase. He has great communication, knows the industry, and explains the options available to you in simple terms. We would recommend anyone call Brad if they are in the market for a new loan.

I cannot say enough about how spectacular Brad and his team is! They made the process as easy as possible and it is clear they care about what is best for their clients. 5 stars and I highly recommend trusting Brad for your mortgage loan needs.