Birchwood at Boulders Apartments

I lived at Birchwood at Boulders from June 2020 until I moved out on November 1, 2025. My long tenure alone speaks volumes, but I want to state clearly that this has been, without question, the best rental experience I have ever had. The professionalism and kindness of the entire property management team are exceptional. From Courtney and the rest of the office staff to the maintenance crew, everyone was consistently pleasant, professional, and attentive. I cannot praise the maintenance team enough for their incredible responsiveness. Every single request I submitted over five and a half years was addressed by a team member on the same day it was logged. This includes initial assessments, even if they had to return later for the final fix or follow-up. This level of immediate, proactive

Can't say thank you enough to the maintanence team! Any problem, big or small, they take care of it. Even so kind to drop off large packages sometimes. Really enjoy living here for the past year and renewed for another!

I'm writing a follow-up to my October post regarding unresolved safety issues and poor management response. After my initial conversation with Courtney, I posted a safety message on the community app. Within an hour, I received a defensive email titled "Post received" attempting to cover up her lack of follow-through. My post was left in pending status and never approved. Concurrently, when I received the email, I was literally at the local police station requesting increased patrols during nighttime hours. This took 5 seconds, and she never got around to it either. The next day, I attempted to escalate to Regional Manager and spoke with Courtney over the phone. During my phone conversation with the property manager, her tone was dismissive, sarcastic, and shockingly unprofessional for s

Birchwood and its amazing property management staff have provided my parents a wonderful experience after they moved from their single family home. They effectively communicate with residents about apartment matters and are very supportive. Plus, The apartments are the most spacious and affordable for the area. I would highly recommend this property.

Applied for an apartment and went through the verification with Two Dots. Since I’m relocating from out of state I had to wait on my new employer to verify an offer letter. I never received any type of warning that I was going to miss the deadline. I spoke with Shivonne in the office who told me she would call if the deadline got close and I never heard anything from her. Two Dots denied my application for “low income” even though I make more than the minimum required. They did not include my offer letter in their calculation. When I called to dispute now all of a sudden no one can help me and the decision is up to Two Dots but of course Two Dots says to speak with the office. Either way I’ve gotten the run around and Birchwoods recommendation is to apply again and spend another $50 to sub