Waterford West Apartments

We’ve loved our experience with Waterford West Apartments. The entire staff is incredibly friendly, professional, and always willing to go the extra mile to make sure residents and partners have a great experience. Sydney is always fantastic to work with. She is organized, responsive, and makes everything easy and enjoyable. We had such a great time collaborating with the Waterford West team on their Spooktacular Massage event for residents. It was clear how much they care about building a fun and connected community!

I’ve been living here for two weeks and so far my experience has been magnificent. Jordan and Sydney are excellent at communicating with you and getting in contact with maintenance when you need them. Maintenance also comes to resolve any issue within 3 days of the request and takes care of the situation without issue.

Very bad service for maintenance, no further notification before the construction happened until you complained. It happened to my apartment, the construction happened right off my bed in front of my head, knocking by hammer or drilling, very noisy and leading to baby’s health inside, but management refused to arrange for temporary stay. Is there any help out there for this situation ? Please help

It's a shame to see professionals lie through their teeth. And because Mills manages many local apartment complexes, you can not report problems without consequences beyond this property. Maybe we should define fixed? Because you know that this girl had to fight with you, and tolerate standing water, displacement, and property damage, before she was let out of her lease over 6 months later. And she is not the first tenant to refuse to be treated this way is she? The city of Manchester saved this unit from being rented yet again because you kept painting over damage. And the unit is still condemned to this day. Come see when they offer you a tour. Every review about bugs is completely true. They cannot stop the roaches because they never treat whole buildings. So you have to seal all cracks

Management and maintenance sucks. So many reviews, yet nothing has changed. Glad we got out when we could. Mold growing underneath our carpet too from extensive flooding that they “” fixed“