Village of Emerald Woods

Emerald Woods is the only apartment complex where I felt safe. This complex is also very clean, no crime, quiet neighbors, and affordable. Rachel is the new property manager and I cannot say enough great things about her. She cares about her residents, goes above and beyond to answer any questions, and truly has your best interest. I had the BEST neighbors in my building, from Ms. Monica whom my children adored and looked forward to waving hello to every morning before school as well as after, to Dana for helping my move old boxes and becoming a dear friend, my sweet neighbor on the 3rd floor who made my children and dog a Halloween goodie bag and Christmas cookies. The maintenance team was quick to respond to Every request I submitted, knowledgeable, kind, and respectful of my apartment

Very rude leasing staff. They overcharge and lie about rent. Maintenance can’t fix a thing. And if you do have an issue you’re basically told to kick rocks

My husband, myself, and our dog have been living here for almost a year now, and have loved every second! The community is kind and welcoming, it’s quiet, conveniently placed, and so very welcoming to pets. There isn’t assigned parking except for handicap access, which is one less headache to worry about when coming home from work. I personally don’t mind since I’m able to walk. The dog park is easily my favorite addition to Emerald Woods. It’s fenced in, there are benches, trash can for humans, a waste can for droppings, and a pedal fountain for your dog! The dog park is ultimately where we met our friend-group, and is the highlight of our day! The sidewalks surrounding are kept clean and clear. The ground keepers can be seen working to keep the area beautiful fairly often, and maintenanc

My husband and I had scheduled an appointment today to tour the apartments at this location. We scheduled it two weeks ago, hubby took the day off work to visit. We arrived 10 minutes before our scheduled appointment and nobody was in the office. We tried calling a few times and nobody picked up. We finally left a voicemail and after ten minutes of waiting we left. They called us back two hours later saying they didn't have my husband's phone number and they were busy touring or something like that. Very unprofessional behavior and we will not be coming back.

An absolute joke from the landlord down to Megan the leasing "manager". Tried charging us $215 out of our security deposit to refinish an already dilapidated, 20 year old bathtub (that was not mentioned during the move out walk thru). We told them we would take them to court and they quickly changed tune and issued our check. I suggest any and all potential tenants take a picture and document every single knick, stain, questionable item because they will not hesitate to charge you. Their apartments are very outdated and appliances are late 90's models, but you're definitely paying 2022 rates. i have nothing good to say about this place whatsoever. will post pictures of emails & would be charges later. (Megan - you are an awful person for taking advantage of people, even after we paid the +