Ventana at Valwood Apartments

These apartments have improved tremendously since the current management took over. Kathy and her staff are very professional and kind, very communicative. Work orders no longer take 3-6months, maintenance crew takes care of the issue asap, they are also very professional and friendly. I’ve had no issues or complaints since Kathy took over. I’m happy with this management, I’m happy living here.

⭐ 0/5 — Very disappointing experience My concerns as a tenant were met with attitude and dismissiveness, especially from Katherine. Instead of addressing issues, she made the situation more frustrating. This is not how residents should be treated. I absolutely do NOT recommend living here unless you’re prepared to deal with unprofessional behavior like this. Whats your response to this Katherine? When is the light going to be resolved?!

We went over this morning , office was open . Manager was very nice. I like the property very nice office . Defintley will come back when they have a 2 bedroom 😊

If I could give zero stars I would these apartments are horrible. Took them 4 months to fix my tiny baby’s broken window in the winter after they told us 1 week it was already ordered then 2 weeks then had to be measured twice and they finally fixed it. Water damage when I moved in bubbling ceiling in my son’s room, stove wasn’t wire properly and they came and “fixed it” I have 3 working burners now but one burns through pots and pans even on low, they left the building with the most tiny babies last to put acs in so we were stuck in 100 degree weather with no ac and no airflow due to the way buildings are set up on top of I have plexiglass for my dining room window so it doesn’t open which is a major hazard if my apartment catches fire, now that they put the acs in they left CARDBOARD ove

I have a month living here with my wife and kids. I love the area because we have everything around us. Stores, gym, food places, etc. Farmers branch is a great place to live and I recommend this place. People at the office are very nice Linda and Kathy are always very friendly and welcoming. Thank you, the past people that were here were very rude now I feel like I’m welcomed at the office. Great job keep it up!👏👏