Trailside Oaks

Update: Amy from the front desk will unlock the door and let anyone into your unit without asking questions-or obtaining ID and then wont answer the phone when you call to ask about it! The place its self if beautiful. Unit still had hair and soap from the previous renters! PadSplit is a service we used to initally rent this place! The property manager passes the responsibility onto PadSplit and PadSplit also does the same! So When your AC/HVAC isn't working properly-who do you call? The most terrible experience known to human kind when renting an apartment! It took 2 weeks just to get locks put on the doors leading to outside! For this unit "furnished" was what we were informed and were told we could not bring in outside furniture! Here we are 1 month into this horrific experience and th

Do not move here. There is trash, dog poop, cigarette butts and old food everywhere outside. There are families of 4 or 5 living in 1 bedroom apartments. The police are here 3 times a day for various crimes. The elevator breaks down regularly. Management changes everywhere and they never repair anything or maintain the property. There is no fitness center as advertised or fishing pond. Even if you pay the $40 a month for parking people still take your spot. Ive heard of AC units and stoves catching fire and nobody does anything about it. Homeless people break in. They go inside your units anytime they like and do creepy stuff without permission. Avoid this place and do not give them your money

I would give my experience zero stars if I could. Something extremely suspicious is going on. I was told in November I was approved and that I would get my lease emailed to me. It never happened. Ok, it was the holidays, so I cut them a break. Fast forward to about a week ago, again I was told I would get my lease, never got it. So today, I found out they are yet again under new property management, and they would have to fill out all new information for me as they DID NOT have my previous lease information, nor did they have my personal documents I sent over to prove identity, income, etc. They literally asked me how much I was supposed to be paying in rent??? I am so genuinely confused. Avoid at all costs, as something extremely sketchy is going on.

I lived at Trailside Oaks for two years, and the instability alone should be a red flag. During my time there, management teams came and went so frequently that I stopped memorizing names—there would be a new one every couple of months. I moved out in October, and I am still waiting on my cleaning/security deposit, which was a full month’s rent when I moved in. I have called and emailed multiple times with no response. Every new property management company claims they’re “getting it straightened out,” yet nothing ever happens. At this point, it looks like I’ll have to go to the Justice of the Peace to recover my money. Beyond that: • Trash routinely sat in the hallways far too long • More Airbnb renters than actual long-term residents • Elevators constantly breaking down • Maintenance re

I had a tour scheduled for an apartment viewing. When I got there no one was there. Finally after 15 minutes a maintenance guy was walking through and told me to come back later. I come back and still no one there. The maintenance guy shows up and offers to show me an unfinished room. He shows me and then as I am leaving HR calls him and seems to get him in trouble saying "it's not his job to tour places". Great guy, I hope he didn't get fired. Terribly run besides that. I confirmed my tour multiple times and no one shows up. Also tried calling and no response. Then you get the guy in trouble who is only trying to help.