Third Federal Savings & Loan

If I could give this place zero stars I would. I won't go into the experience I had with them today in regards to my 98 year old mom who just got out of rehab, who can barely walk and who I have power of attorney for. No, in order to get an insurance check signed, they insisted I bring her in. It took 40 minutes to get her out of the house and down the stairs. In the end they refused to sign because they said the paperwork wasn't enough...even after talking with her insurance agent. The whole ordeal took 3 hours, no satisfaction, and my mom fell on the way home. This place is heartless.

Angel Bennet lives up to her name. A friendly greeting to everyone who walks through the door. When I had a problem she assisted me with such grace, patience and good humor. A real asset to Third Federal. Thank you Angel

Third Feds customer service is the worst. None helpful and rude people. This branch was somewhat polite I guess. I had my mortgage with third fed for 18 yrs never again. Had to change.

The people are very friendly and know you by name

Always a wonderful experience!!