The Residences at Shaker Square

Cleveland, OH · Apartment complex

Rating
2.4/5
★★☆☆☆ 2.4
Reviews
20
Rank in Cleveland
#115
of 336 real estate agents
City Percentile
25%
rating percentile
Address
The Residences at Shaker Square, 12701 Shaker Blvd, Cleveland, OH 44120
Phone
(216) 561-5496
Website
www.livetheresidencesshaker.com

The Residences at Shaker Square is a real estate agent located in Cleveland, OH. It is one of 336 real estate agents listed in Cleveland. Its 2.4-star rating is slightly below the Cleveland city average of 3.9 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Jessicabelle23 · Dec 2025

Front door not accessible to delievery drivers require someone to knock in order to access residents. Receptionist answered the door very rudely and screamed as package was being delivered and slammed the door without taking package. Delievery drivers beware residents im sorry you have to deal with her! Management should evaluate customer service.

★☆☆☆☆ 1.0 Nate Malak · Aug 2025

The elevators never work and are kept off most of the time in a 7 floor building. U have to walk up and down a million stairs 24/7 in a 7 floor building. The heat is always off in the winter time. Roaches and ants are all over the place. The elevators being off 24/7 is cruel and hell to anyone on the higher floors.

★☆☆☆☆ 1.0 K C · Mar 2023

When I first moved in, it was fabulous. The floor plan is spacious. However, 2 weeks after I moved in there was flooding with my apartment. I notified them immediately, submitted a work order.. and that was back in July. Since then, a number of issues have continued to come up, including no electricity in the master bedroom and problems with the toilet. Each time, work orders went unanswered. I had to go to the office 4 times before those issues were taken care of. The Housing Department has been by several times and documented the code violations in the building. You can Google the news stories on this place. They are currently being sued by the city. My personal property has incurred over $1000 in damage from the living conditions. I have had to throw clothes out of my closet from the

★☆☆☆☆ 1.0 Winter Marie · Jul 2025

New maintenance and property Management are basically a joke they making promises there is no heat as of December 2024 they keep promising the tenants today today today today today today that has yet to come the space heaters are tripping the breakers which means electricity is going out on a regular and then the water pipes that are busting because there is no heat is causing damage into units and then they're not repairing them As of June 2025 they have a shut-off notice for the electric in the entire building for $209,000

★★★★★ 5.0 James Lee “Woody” Woodson Sr. · Apr 2025

Very nice and spacious apartments with all amenities included in monthly leases. Clean lobby and secure entrance, well lit and Security Cameras on premises.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Elevator

Services

Apartment complex

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This listing is informational. Contact the business directly to verify credentials, services, and availability.