The Pointe At Neptune

Living at The Pointe at Neptune has been an exceptional experience from the moment I moved in. This community is beautifully maintained, truly welcoming, and filled with some of the kindest neighbors I’ve ever met. It feels like home in all the ways that matter. One of the biggest highlights for me is how genuinely dog‑friendly this community is. My dog has been treated with the same warmth and care that I receive, and the staff greet him by name, show him so much affection, and treat him as if he were their own. That level of kindness is rare, and it means the world to me. The staff deserves special recognition; Allyson, Jasmine, Olivia, and the entire team consistently go above and beyond. They are friendly, accommodating, and always willing to help with anything I need. Joey, in particu

We recently moved to The Pointe at Neptune and are loving our new unit! It’s spacious, bright, and clean, with high ceilings and plenty of outlets. The basement in our unit and garage have been lifesavers as we've worked to downsize from our last house—they’ve made the move much easier (and less stressful, lol). The views of the trees are beautiful and serene—especially when the deer or birds wander by. It really feels private. Everyone seems friendly and respectful. Although having upstairs neighbors again after living in a free standing house takes a bit of getting used to, it's very quiet most of the time. The front office team is very communicative and responsive. The building is well maintained—the lobby is spotless, the walkways are always swept, and the parking system works perfec

I’ve been living at the Pointe for just over a month! The community is very nice and chill. The maintenance team member Joey has been very helpful during this transition. Furthermore the leasing office staff has been great with communication.

Great community and property management. However, be sure to thoroughly document the condition of your apartment when you move in (pictures etc.). Despite the older condition of our rugs, we were charged to completely replace them and charged re-paint the apartment. They took over half of our security deposit.

Shady practices including forcing you to add them as a policy holder of YOUR renters insurance policy. Rent/fees differ from month to month and then when they make an accounting error and decide you owe them money for something they begin sending emails pressuring you to send them money immediately. Look elsewhere and do not rent from a company based at a P.O. Box. Save yourself the headache. Just keeping up with the tasks they send you non stop to remain in good standing is a full time job. Terrible experience I would leave less stars if possible.