The Point at Monroe Place

I’ve had such a great experience living here! The community is well-kept, quiet, and feels very welcoming. The leasing office staff has been nothing short of amazing – always friendly, professional, and quick to answer any questions I’ve had. A special shoutout to Abner and Sam from maintenance! They go above and beyond every time. They’re always prompt, courteous, and make sure any request is handled with care. It really gives me peace of mind knowing the team here truly cares about the residents. Overall, this has been one of the best apartment experiences I’ve had, and I’d definitely recommend it to anyone looking for a place that values both comfort and great service.

We love living at The Point Monroe. What we love the most is the excellent customer service, recently the maintenance team led by Abner and Sam have been going above and beyond. Every time they see me, they ask if I need any support. Recently, I needed help with the dishwasher and within minutes they were there to help and promptly fixed it! Not only that, but Sam and Abner gave me tips on how to better use the machines. Much appreciate Sam and Abner for their outstanding support.

This is a well-maintained apartment, and the management team does a great job. I’m especially satisfied with how quickly maintenance requests are handled. It’s my first time living in Herndon, and having a Harris Teeter on the first floor makes it extremely convenient.

Please please do not move here. At first the price may seem tempting but they add so many fees for literally everything. The managers are rude beyond words and the worst part was this concierge trash thing they have. You leave trash in front of your door and the whole hallway filled with everyone’s trash smells so bad. Megan who was the manager will talk nicely to you and help IF you are moving in and have paid. But f you are moving out or want to move out/any issue is there, she won't even look at you or reply to your emails. Communication is the worst. Everyone replies to you if you are a prospective tenant but if you are leaving or have any issue with your apartment you will be treated like dirt

I have called Monroe Place home for a decade. The best part of living here are location, amenities, neighbors and staff. It’s like resort living beautiful outside areas, gym and an outdoor pool. You live above a grocery store and restaurants. The newest addition is Massage Envy. The leasing office and maintenance teams are wonderful. When you need help they are quick to respond. I highly recommend.