The Flats at East Bank

Never lived here but the area is cool. Good to see them try to create a unique waterfront that’s walkable. It was pretty dead on a Wednesday but I’d assume the weekends were more fun. Love the sound stage, the cool bars with outdoor seating. IMO it’s way overpriced though. And I’d bet 90% of young adults that live here their parents are paying their rent. $1,400 to $4,000 a month is insane. Who can afford that!? I need to find out what you ppl do for work man. Anywho, the flats have lots of potential. It’s almost a Colorado vibe with all the outdoor seating. I think Cleveland is out pricing its own market tho with the gentrification. If you want to connect downtown to the flats and have the same crowd, you’ll need more outdoor special events on the weekly. And overall make it more accessib

The worst apartment management team I have ever dealt with in my life. They lie and will charge you for everything they possibly can. They don't care about you and want your money so just watch out and make sure to get everything in writing when communicating with them. I was charged an additional full month of rent when moving out because of lies and poor management. I've sent numerous emails with no responses from Greystar. I was also told that my move out charges such as cleaning and renters insurance would be removed per email with the apartment manager. (I've sent multiple emails regarding renters insurance and they assured me it was taken care of) This never happened and they sent my debt to a debt collector which will now affect my credit score. I've asked to verify utility charges

I had a really disappointing experience with the Flats East Bank management, and it’s made me seriously question how much they value their residents. While I was on vacation, my car was towed even though my parking sticker was clearly visible in the vehicle and the car was parked in my assigned, rented spot. When I contacted management, they refused to show me any evidence that the sticker “wasn’t visible,” and they wouldn’t even take the time to verify it themselves. It’s difficult not to feel that transparency was intentionally avoided. Management later tried to place the blame on me by saying my license plate was not on file. The only reason it wasn’t on file is because, during the initial application process—when I wasn’t even fully committed to moving in yet—I selected “I don’t know

Do not live here. This office staff and leasing company Greystar do not address concerns about the complex and try to scam you out of money, both as a current resident and when you are moving out/have moved out. If you have security issues while living there (as I did when someone let people up to the floor that I did not authorize and did not know, and those individuals tried to get into my apartment while I was home), they don't address any safety concerns. They lie about receiving proper notice to vacate forms so they can charge "insufficient notice fees" and do not hold up the walk throughs so they can charge you additional fees on move out. Then in the process of trying to dispute charges, they take over 6 months to sort through the issues while providing the worst communication and l

The new amazing is amazing!! Amber is the new property manager and has done a great job in bringing the community together and serving the residents with world class service. I couldn't be more happier with the new property managers!! :)) Some of the things I love about the property: The management team is quick to respond to any help The rooftop deck is actually pretty nice. Didn’t realize it until summer hit this year and I was working from home (covid life) I feel safe in this building as you require a fob to get in the building and also for the elevator Bunch of restaurants on the first floor - makes it easy to grab a bite when you don’t want to cook Discounted price at the local gym next door Plus the views are awesome. I’ll post some pics here once I figure out how! Haha