Tennessee Realty & Auction

I was down in TN looking for property and we found one on Zillow and wanted to check the area out. There were cars all over the place and a church that was no longer being used. So we wanted to speak to the realtor to ask questions before we requested a showing. We were 12 hours from home so we wanted to see the area(s). I didn't realize I didn't have great service, I called the realtor and he couldn't hear me. I got out of the car and got better service and called back, he couldn't hear me. My husband then used his phone and the man answered yelling and screaming at us for calling him. I understand it's frustrating when someone doesn't have service but we were just trying to get information. When dealing with a potential client who is PAYING you for a property you should receive some cust