Serenity at West Columbia

If I could give 10 stars I would.The leasing agent Kelli was incredibly sweet she showed me more than one unit and never lost patience with me like most complex 's can. She provided great hospitality , information to me and made me feel welcomed and her bubbly energy is absolutely wholeheartedly pleasant to be around. Management companies need more spirited employees like her,and TJ was pleasant as well as was also very informative. Thank you Kelli'Raye keep that positive energy going young lady!!

I stayed here for 1 year in 2024. The apartment at the very beginning was missing cabinet doors, broken kitchen light, which I fixed myself since the manager never followed up with me. Washer and Dryers were frequently broken or not available. Common areas were dirty, property littered with cigarette butts. Common area at my entrance always smelled like dirty diapers or trash or smoking smell. Fire alarm system frequently, every week, alarmed for several minutes to an hour before someone would shut it off. Elderly people wandering the halls talking loudly after 9pm or before 8 am. People constantly slamming doors that did not latch properly. I had to fix mine after the AC repair person broke it trying to get into my apartment when I wasn't there. They were supposed to have a key. Took 4 mo

Kelli and TJ are amazing! I toured the property for my mother and Kelli was an absolute blast. She was sweet kind and enjoyable. Proud to say I left with a smile on my face. I can look forward to my mom staying here.

Very peaceful atmosphere. Kelli was great and she answered every question I had she showed me around the whole property and she was very professional.

I’m a resident here giving a shoutout to both TJ and Kelli they are Fantastic work, I’m so happy to be here.💐🥰