SaiNaam Realty & Investment, Inc

SaiNaam Reality is by far the WOREST! I rented one of their properties on Folkestone and it was a dump! The previous tenant did not remove all her belongings and the apartment was not cleaned. I spoke to the Ranjana about the conditions of the property, she brushed it off and said I wouldn't be responsible for the repairs or cleaning of the apartment when I move out. That was a lie! Lenise and Aldo tried to take my deposit. After going back and forth they took $500. SaiNaam Property does NOT keep up with the maintenance of their property. You will be charged for the repairs. Read your lease carefully. I had to call Code Enforcement for help. That was a waste of time. The property manager for SaiNaam Property and City of Wellington Code Enforcement arrived to do the inspection in the same v

If I could give zero stars I would. As a matter of fact, I will bet money that anybody who did give a good rating was probably paid to do so. they never answer their phones, EVERRRR! They charge you for any little thing they can get away with. My unit had a brand new AC unit get put in after weeks of dealing with no AC in hot Florida summer. A few weeks later I had AC problems again and they charged me to get it looked at as if they didn’t have a guarantee or it was my fault the “brand new” unit didn’t work. I was promised a brand new dishwasher when I moved in and never got it, I was initially told it was on back order and then when I brought it up a few months later, they told me that I wasn’t getting one. After I moved out, they stopped answering my calls and my emails, I went into the

Very bad experience! On one hand, the staff seemed nice and accommodating. They would verbally agree to take care of damaged items in the apartment but, they would never take care of them. They did come out right away to repair the AC so, I guess they do respond to big ticket items. The previous tenant had pets and left stains that ruined the carpet. After 8 months of complaining they agreed to replace the carpet...but, that never happened. A carpet guy came out to measure the room size three times but never showed back up to do the work. The best part is that they deducted my deposit for stains to the carpet that I was not responsible for and they agreed to replace. When I moved in I reported that the front door locks were damaged, the dead bolt seized and the knob could be opened with an

Please review my complaint well so you do not make the same mistake. I have all the photos and documents to support my complaint. I will upload the photos that Google allows me to.

Gabriel is relatively new to the organization. Since him being in the office, maintenance requests have been handled way better. I had an A/C system that was in need of replacement, he managed service coordination very professionally and was way more responsive then prior. I'm super appreciative of his efforts.