Rockwood Terrace Apartments

Rockwood Terrace was purchased in November 2018, and taken over by Guardian Real Estate. The company is committed to changing the errors of the past management and making Rockwood Terrace a nice place to live. Please overlook the past reviews and give the apartments a chance. **EDIT** Well, I wanted to just delete my review I had previously posted before, but apparently I can't. I was mistaken and wanted to retract my review. If you can't say anything nice, don't say anything at all. From my personal experience, I would stay away. I don't think anything will actually change under current management.

Their is no follow through here by management. Questions get ignored and not answered. Ive never seen a place that has grills in the middle of a courtyard close to the apartments and next to a playground area. Dangerous and unsafe. Your also not even designated one parking spot when you rent here. Management doesnt monitor anything that goes on here whatsoever. They will also jack up your rent here after your first year. Even though its income restricted here. Not sure how their allowed to do that when everyone here is low income. Beware if your interested in living here.

This is the worst complex in the world. Management is never here. You can leave 18 messages asking them to call you back, They do not call back. It took them 7 months to fix a window that leeks water when raining. (window isn’t in square) it still leeks. The parking lot is the worst. There is a no visitor parking rule however they don’t enforce it so Disabled tenants are having to park on the street because of visitors and other tenets are parking in Disabled parking spaces without state issued permit. I could give you 50 mor reasons why this complex is horrible you don’t want to live here. Ps they keep raising rent while they fix nothing.

Rockwood Terrace Apartments now have a manager and maintenance team that care. My mother lives there and loves it. On any given day you will see the manager and maintenance walking around the property picking up trash as well fixing damage or broken items last week the manager was power washing the garbage areas how many people can say their manager actually leaves the office to get their hands dirty not many including my manager while the maintenance guy was walking around the property replacing screens on the window. They have also enforced parking which makes the property look a lot cleaner yes it sucks I have to park on the street to visit my mom but hey the parking should be made open to resident who live there.. My only suggestion would be to make sure the office has a bathroom.

I've been here for 4 years. Even through management turn over, and management company switch. Things to remember... management and maintainence are not residents. No 24 hour emergency with fast response. This is considered a low income property. With that some things are not priority (like top of the line appliances). The management team is doing their best to upgrade the property a little at a time, but it takes cooperation from tenants and funding to do so. If you truly have had a bad experience, did you inform management before placing it on social media, and if so was it addressed or not. I believe this is a nice place to live. I have not had any issues that could not be taken care of by management in realistic timelines. Granted none of my major appliances have died, and no plumbing e