Riverbend at Port Imperial

I applied for an apartment at 25 Riverbend and had a deeply frustrating experience! The written application agreement states that applicants must either show sufficient stable income or savings equal to 36× the monthly rent. I have well over 36× the rent in savings and provided documentation. In addition, I submitted an official offer letter from my future employer confirming my position and start date. Despite clearly meeting the financial requirement, Pedro Garcia continued to demand repeated employment verification. I complied in good faith, providing HR contacts, onboarding team email proof and direct contact, start date confirmation, and facilitating direct outreach from my future employer yesterday. While I was waiting on Pedro’s update throughout the day today. Dave took over my a

Very unprofessional meeting today with the leasing agent, Pedro. My partner and I as we were looking to move from Jersey City to West New York to improve our commute. The meeting started with a dispute taking place over the phone on speaker phone with another tenant or prospective tenant when he greeted me, and I was asked to walk away from the desk. Once that was settled, we went over the pricing and available units. Following the tour, I asked him for guidance on how to apply for the apartments, and he responded with “well, you just click the button on the…. You know what , I got you” No thank you email, no follow up on guidance, no support. I hope he improves his professionalism as he progresses in his career. Heavy construction taking place around the area; be aware of this whe

Very professional and informative tour with Dave Reiss. He is extremely knowledgeable about the amenities, was very kind, and took the time to answer all of my questions about the place! It was a freezing cold day when we had the tour so I appreciate the convenience of them being open on a Saturday when a lot of apartment leasing offices are not and Dave's knowledge of the process. Really helpful, especially when answering phone calls!

David Reiss at the leasing office is the best. He’s thorough and did a wonderful job with the live tour and walking us through all the details! Thanks so much, Dave for your excellent customer service. We appreciate you.

Beautiful location friendly environment and great facilities. My nephew lives in that community and works in NY, he seems to be very happy. I wish they do gathering/community service for the single people in those buildings. I think it be a nice way to meet your single neighbors.