River Pointe Apartments

When I first moved in, there was an issue with my shower where it kept leaking. Despite reassuring me that a plumber will come to help, they never arrived. Once I was locked out of my apartment with my service animal, when I asked for help I was told “I don’t get paid to be a Good Samarian” by the staff. It was very rude and disheartening. Leaving this place tomorrow.

I have been living at this complex since 2008 under 4 different owners of this property. Have everything been perfect? No. Does the good outweigh the bad? Yes. I never had a mouse problem living here. I have had incidents with roaches, however, those problems have been resolved by the quick response of the leasing office. I learned to do my part in keeping the problem under control. They took measures to exterminate the whole building and I gave them updates of the progress. The exterminator was called and I took measures in keeping them out of my home by maintaining a clean home and using roach repellent sprays of my own to keep them out of my home. The office staff workers at ZPM Management have been very responsive to all of my request that was needed since they took over this property.

Don’t even bother, process was easy but the roaches, no heat and no response to your concerns and issues for one, TWO something’s fishy is going on with the way they do their evictions and trust it will come to light. This complex NEVER gave us notice, I never received not ONE summons to court, (so now it was made to look like we’ve neglected going to court ) I have reason to believe mail wasn’t getting delivered on purpose to take our stuff by surprise and trust it will be investigated ! so one day we came home to all of our belongings DESTROYED and outside. They also withheld my medications and personal pictures and documents of my children ! I asked them to allow the rest of my things to be released and they told me they won’t. between usps and the apartments delivery people SOMEBODY i

It looks like this apartment building has deleted its reviews. I wrote a review previously when I lived here in 2019-2020. My apartment was renovated nicely however my A/C wasn't working for the first month, my mailbox never worked then I had a mice problem, this is all within a four month time span. I didn't make it the full 12 months of my lease, I did a lease buyout after the mice.

Do not move here I can’t wait until my lease is up! The spiders are horrible I constantly here gun shots it’s ridiculous, my building door does not lock which is unsafe and I have reported these things they do not care.