Red Oak Mortgage Inc

Kelly at Red Oak was an ABSOLUTE pleasure to work with. She was a referral from our realtor and my wife and I are glad that we worked with Kelly. Their portal made everything incredibly easy to track and submit. Kelly was also phenomenal. It was clear she is an expert in her field and she timed everything with us perfect. She gave us clear and concise information and what she thought was best based on market trends and current data. We ended up locking in our rate at what was essentially the lowest rate during the period we had to lock it in. Cannot recommend Kelly and Red Oak more!

Words cannot truly express how amazing this team is to work with! Especially Kelly and Beth. These two really impressed me with their knowledge of the industry and how they constantly went above and beyond with their customer service. At one point, Kelly hopped in on a call with my 401k representative and I to help me straighten out some document issues I was having. That kind of customer service is rare! They also knew exactly what steps needed to be taken to get my wife and I into our home. They were available at all times to answer questions and were lightning fast when it came to responding to messages and processing any documentation. They were patient, trustworthy, highly knowledgeable, and got us the best deal possible with what we had to work with. Most importantly, they made

Kelly at Red Oak was an absolute delight to deal with. We were simultaneously selling and buying homes, which can be very stressful. She was able to guide us through every step of the process. She was working directly with our realtor, our insurance agent, and our lawyer. Kelly explained every document that was needed and promptly responded to any questions, even during late evening hours/weekends. She was present for our closing and still continues to check on us. I cannot say enough to explain how wonderful she is and I would recommend her to anyone looking for a mortgage.

Kelly was a huge asset and compassionate supporter as I navigated the home buying process for the first time. She answered all my questions without judgement and was beyond knowledgable. I felt very comfortable and confident any time I had to reach out for clarification. And she made working through my tricky hours a breeze. She consistently checked in and made sure all my boxes were checked. Highly recommend.

Kelly was one of the best and most patient people i’ve ever worked with! From answering calls/texts at all times of day (I work nights so I function during abnormal hours!), to taking time to explain things while genuinely wanting to help me understand, Kelly was amazing. She went above and beyond professionally and personally was so sweet and funny. Will definitely be recommending her and Red Oak!