Quality Built Homes Inc.

Let me just say that we LOVE our QBHI Cambridge Model!!! We've been in our home for about 10 months. We wanted to wait awhile before reviewing so that we could be as honest as possible about our overall experience. We were looking for a single family home with multi levels that also had a master bedroom on the main level that would transition well for senior living down the line. This Cambridge model and the Somerset by QBHI did just that. Working with QBHI was like no other. This builder checked off all the boxes and we must have visited every builder in Southern MD before making the choice to build with QBHI. From start to finish, the QBHI build process is an exceptional well-oiled machine. From the sales office agents Rachel and Tim... to the Design Center Staff Michelle and Vale

I had my house built almost 10 years ago by QBHI. Throughout the 10 years of ownership I've always been pleased with the build quality of my home and the customer service I have received if any issue has come up over the years. This was even more evident this week when I had an issue that was discovered on my home that was traced back to an installation oversight during the original 2015 construction of my home. QBHI was great and understanding of the issue and took care of the repair with their subcontractor without any issues. You will never get that level of service with one of the national home builders in this area. Great local company and great home builder.

Purchased a brand new home built by QBH. Quality is worse than any other homes I have been in or looked at. They built it too fast and there are so many issues. They missed bunch of painting on hard to see areas. Outdoor sealant was poorly done and leaked everywhere when the first storm came. You would think they would fix everything thoroughly, but they just left the damaged and stained carpet, did a horrible job sealing it again so I had to seal it personally. Caulking in the bathrooms were very poorly done. Definitely was not water-proof. Probably few months in, everything started molding and holes started appearing. I always clean up the bathroom after use so this is kind of ridiculous. Doors were not aligned properly. They are all crooked and they did not account for the door expandin

I'm going to start out by saying. I am extremely disappointed, and beyound stressed. We had such high hopes for our QBH home. We went with QBH because of their great reviews and their beautiful homes. Our first big disappointment was that we did not get the pre-drywall walk through, like we were supposed to.My husband and my dad are in the construction industry and know first hand how people cut corners. We were told we would have 3 walk throughs. Pre-drywall, after drywall was up, and the final walk through. We made it very clear that the pre-dry wall walk through was important to us. We reached out in Septempber for when our pre-drywall walk through would be and were told the foreman was on vacation and they would reach out when he was back. Well when they finaly got back to us for our w

I closed on my Quality Built Home on 11/4/21. Building a home with a home builder has it's various challenges. With that said, my experience was what I expected, some highs and a few lows. However, overall it was an exciting and positive process. At this time, I want to honestly and specifically address the customer service department for QBHs. As with all new builds, there will inevitably be issues that arise. One common theme with these houses seems to be the yards. In my opinion, it appears as though the land around here is difficult to start healthy yards. However, some homeowners have had better luck than others, to include myself. I have chosen not to make my yard a continued issue between myself and QBHs because they have been extremely responsive with everything that I hav