Pinky Shah Mortgage Team at Neo Home Loans Powered by Better

I cannot recommend Pinky Shah highly enough as a mortgage advisor. From start to finish, she was absolutely exceptional and played a huge role in making what can be a stressful process feel smooth, informed, and even enjoyable. From day one, Pinky walked us through the entire NEO experience, clearly explaining what to expect, what she would handle on our behalf, and how the process would unfold. She made sure we always understood our options and never felt rushed or pressured. Her knowledge and ability to explain complex topics in a straightforward, reassuring way immediately set her apart. What truly makes Pinky stand out is how far above and beyond she goes. She didn’t just focus on the loan—she genuinely cared about our overall homebuying experience. She proactively sent us recommenda

I worked with Pinky and her team in my (very honestly) failed attempt to purchase a condo. It was super tough competition for the hottest places of Hoboken. First, Pinky patiently walked me through everything I needed to know related to a mortgage and finances as a first-time homebuyer. I always felt confident in her knowledge of the most up to date info in the industry. I also put in several offers, in which Pinky and her team jumped to put together my paperwork immediately, and in tight partnership with my realtor. The time crunch was always so tight and the team made it happen for me. I would strongly recommend Pinky to anyone, but especially to those who may need a bit more guidance!

We had a great experience working with Pinky and her team! As first-time buyers, they made the whole process smooth and easy to understand. Pinky explained everything clearly. Highly recommend them for anyone looking for a reliable and supportive lender!

Pinky was a pleasure to work with during our home search. She patiently explained the nuances of the mortgage process and what we could expect to see in closing costs so that we fully understood the financial impact of our offer. It was clear that she cares about her clients and wants to help them buy their dream home. We highly recommend her services!

Pinky Shah and her team deliver a level of service to the client that should be documented and set as the standard for the industry. They are outstanding and my clients even become obsessed with that special level of service they get here. Amazing guys, you all do such a great job! Thank you!