Pine Valley Apartments

I can’t say enough great things about Paul from maintenance at Pine Valley. The response time for repairs is absolutely outstanding, and his professionalism is top-tier. Whenever I submit a service request, Paul responds quickly and comes prepared. What I appreciate most is that he takes the time to clearly explain what the issue is and exactly what needs to be done to fix it, which really shows his knowledge and care for his work. I recently put in a ticket to repair my door handle and fix my garage opener, and Paul was here almost instantly. His dedication to the tenants and to Pine Valley does not go unnoticed. It’s reassuring to know we have someone so reliable, respectful, and efficient maintaining our community. Truly grateful for Paul and the excellent service he provides!

Great place to live! Most of the apartments have garages with direct access to the kitchen (on the first floor). Maintenance crew is trustworthy and quick to respond. Management team is very helpful. Only additional cost aside from rent and utilities is water and trash fees. Trash is $30/mo and water is billed at $150/quarter, give or take. Leave garbage at the curb! It’s great for those looking for a homeowner experience without the hassle of maintenance.

Pine Valley Apartment Maintenance Staff are wonderful! We had a leaky water heater. I submitted a repair request on Monday night and by Tuesday mid-morning, the repair was completed by Paul! He responded immediately, replaced the water heater, and cleaned up the water on the floor. He also asked if he could do anything else while he was here. He offered to turn on the pilot light to our fireplace, and made sure the fireplace worked. AND, he also repaired an outside electrical outlet. Paul is knowledgeable, very efficient, quickly responds and completes his tasks, and is extremely friendly, polite, and helpful. We love Paul! He's the best.

My experience is great with Chris, Herkenson and all the staff, even though it’s a bit expensive living there I was always taught “ you get what you pay for” and living there is wonderful for me. I have not gotten a chance to enjoy all of the amenities yet, the landscaping is always kept up, the area is beautiful and I feel safe. The maintenance staff is wonderful as well and gets things fixed ( not that I’ve had many ) in a timely fashion. Shout out to Paul and the other guys that are always friendly, I absolutely love my place…. I work hard, and deserve nice things especially living at Pine Valley…🏡😄🙏

Maintenance at Pine Valley has always been great. Recently I had a concern that there might be a ethylene glycol (antifreeze) leak in my apartment. I have developed kidney issues and coincidentally admitted my cat to the vet for kidney issues as well. I had been smelling something sweet from my closet for months and suddenly worried that it was a leak. Someone from maintenance was there only an hour after I put the request in. He checked for a leak and explained where ethylene glycol was and wasn't used. It put my mind at ease on an issue that was causing me great distress. Note: I just got the good news that my cat will be ok and it is unlikely that she came into contact with antifreeze. :)