Pembroke Pointe Apartments

I had a mostly positive experience while living here. Let me start with my main concern: the communication. Communication between staff and management is atrocious. Additionally, nobody ever hardly answers the phone, and voicemail was not working correctly. If I had an emergency I had to physically go to the office to make my voice heard, so that was really troublesome to me. I know that the complex meant well and did the best, considering my circumstances. They really were nice and helpful overall, but the outside was not maintained well. The stairs and breezeway where I lived were always filled with trash and people leaving garbage bags. I got splinters a lot from the wood railings. The amenities and such were.. well, you get what you pay for. Pests were a huge issue for me, but they did

I have lived here for a few years now while finishing my degree. Staff are generally okay, one of the maintenance men is excellent. My main issue for the past year (that I have attempted to reach out to the staff about) are the lawns on the property. The grass and walkways surrounding my building are covered in dog feces and I mean absolutely covered, at night time I have to use a flashlight to get in or out of my apartment. This issue is so awful, while there are clean up stations apparently it is not enough for the residents to properly pick up after dogs. The apartment has done nothing about this besides release emails once a month. It is so embarrassing to have guest over and have apologize for biological waste littering the entrance to apartment. My roommate has a dog ( that we always

I was a resident for 3years here while in college. The neighborhood is pretty quiet and the staff and maintenance are kind. The property manager Ms. C. Brown is amazing. Every issue I ever had no matter the subject, Ms Brown was always helpful and understanding. She’s an amazing property managers

This is a great place with great people. There is always friendly people at the front desk with food and drinks. The pool is the spot and good people have a good time there. The 24/7 hour access to the gym is also clutch. Being able to live with my dog is also a plus. I’d recommend to anybody wanting to live walking distance to food lion and campus.

I live here since 2024. I love my space. I appreciate the staff for being kind, helpful and professional. I like the amenities having free unlimited access to the gym and having access to in unit washer and drier. Good furniture and appliances and I feel safe on the compound.