Maxwell Property Management

We rented from Maxwell Property. Our first meeting wasn't very nice, but I rented from him anyway because we just sold our home and we needed to find a place fast. The house worked well for us and our dogs. However, when it was time to move out, he shorted us on our deposit. He took every opportunity to make a buck. In some cases, cherry picking verbiage out of the lease so he could charge us. Even though we left the property very clean as reported, we were still charged a cleaning fee. I would NOT recommend renting or using Maxwell Property. Thompson will take your money no matter what.

I was in the Navy for 10 years. I was stationed in Ballston Spa, NY for my last 3 years. During that time, I purchased a 4-unit apartment building. I managed the property myself and didn’t really have any problems. When I got out of the Navy and got a Job in Pittsburgh I knew I needed a property manager to manage my building. I searched around the area and interviewed a couple of companies. When I came across Maxwell Property Management, I had a really good feeling about it and had a great interview with Thompson. I then asked my real estate agent and broker if they had any thoughts about Maxwell Property Management and this other company I was deciding on. Without hesitation both of them had said, “definitely go with Thompson, I have heard nothing but good things about him for the past 2

Thompson and his staff are a great team. If there were any maintenance issues that ever needed fixing, he would come over right away and fix it himself or the girls would have somebody else over very quickly. Thompson and his staff were also very accommodating and considerate in terms of pets as well. It was certainly a pleasure to have rented from such an understanding group. I would highly recommend renting from this management team if given the chance.

I wish I could rate zero stars. Avoid Maxwell Property Management at all costs!! If you are looking for a rental and they are listed as the property manager, run far far away and look elsewhere. They are not worth your time or money. The owner, Thompson Herrick, is rude and condescending and doesn't give a hoot about anything but his wallet. Any money you put down for a security deposit you will likely never see again, no matter how good of a tenant you were or how the move out inspection goes. They force you into using their own cleaning company for move out even though it's not stipulated in the lease. And if you do not comply and use another company, they threaten to withold part of your deposit to cover "cleaning costs" because they will send them in anyway after you move out and the

Thompson is an amazing and experienced property manager, he has managed our property for two years now and we have nothing but great things to say about his management. He is responsive and knowledgeable in his field. Thompson has made renting our home a stress free experience!