Mansfield Woods Apartments

Went to bed and next thing I know, I wake up the next morning to this. Car broken into, belongings stolen, peace of mind ruined.

Had to go to court two times due to them being irresponsible and losing two money orders of payment of my rent supposedly I was granted a month of rent credit but following up with them they stated that I never got a credit and that I was never behind on my rent always make sure to keep copy’s of your rent payments you never know what they can bring up on you I feel like I was taken advantage of and treated like a fool they do not care they came to repaint the bathtub and didn’t tell us how harmful the toxic fumes are and we have two little babies in the house I notified them and they did not care at all till this day I never Got a answer back from them I had to stay at a hotel paid out of pocket for two days other than that some of the maintenance crew are good people but the representati

Everyone on the team is extremely nice and knowledgeable. It’s been a great experience for moving into an apartment for the first time. And the team was able to help me greatly even though there were some bumps on my end with working out of town.

I love living here been here for six years every thing that was a problem got fixed. However neighbors are rude neighbors. Also nobody puts their dogs on leashes they just allow them to go anywhere and they never pick up their dog mess. So be careful where you step outside.

I am writing to express my extreme dissatisfaction with the service I have received regarding my air conditioning issues at my unit. Despite placing several maintenance tickets, the problems remain unresolved. One suggestion was made to close the vents in the kitchen and bathroom to help improve air circulation; however, I had to take it upon myself to climb a ladder and do this, which is unacceptable for a tenant. Additionally, I reported that the bedrooms have been uncomfortably hot, and after multiple tickets, there has been no effective action taken to address this ongoing issue. This experience is leading me to feel that Henderson Webb does not prioritize tenant satisfaction or well-being.