Liberty Federal Credit Union | Burkhardt

they finally get tap cards after years, then they cancel everyone’s cards without saying anything. AND THEN THERES NO WAY TO ACTIVATE YOUR NEW CARD WITHOUT TALKING TO A PERSON

I'm usually overly positive in my reviews, and I tend to forgive a LOT. And in general, I like to give extra stars because you can't mess with the place that feeds families. But this time I can't stay quiet. In short, these people seem to hate their jobs. As a whole, this company acts like a large machine with no humans in it. Between all my family members, we have about 6 accounts with them, some large. But, because of the way these people treated me, the customer, I'll be taking my money elsewhere as soon as possible. Buyer beware. I would give them zero stars if I could, but I'm giving them two stars because of the nice way the front office treats customers (eg. before they take your money), but once you start dealing with the back offices, buyer beware. Without getting too much

Bank somewhere else. Ever since they built their new building, their account fees have been astronomical. For instance, I had three pending charges. I was at the bank at 8:00 am and first in line to make a deposit. However, when I checked my balance, Liberty had returned all pending charges and charged me non sufficient fees on top of it. I called Liberty to inquire why that was and was told the deposit was made after they returned the charges. Not so since the deposit was made at exactly 8:00 am. will be moving my account directly.

I opened an account here in 2013, because of their fantastic interest rates, and they are rated as one of the best CU in Evansville, by several different rating services that I checked out. Credit Unions do a lot to support their community. Banks do some, but are in business to support their owner stock holders. What I want, as a member, is support for the local economy, and yes they do that, with emphasis on helping with education, which I am all for. They are very easily accessible, given Evansville traffic problems, and conveniently close to some places where I frequently do some shopping. Full details on rates and services are available at any office, and on their conveniently accessible web site. In my dealings with them so far, I have found them to be friendly honest helpful, e

This branch is generally always very friendly and fast for a walk in branch.