Legacy Property Solutions

Ok so before you give my review a thumbs down and a clown emoji, please keep in mind that everyone have different experiences with Legacy. I am only sharing mine. I have been a tenant for almost a year. When I needed a place to call home, Alex with Legacy was there to help me find the right place. He and the nice lady at the front desk (I am sorry I cannot remember her name) were able to show me some options that fit my needs. Eventually I moved into my new place and I honestly feel happy with where I live. Shelby was super awesome for going through my application and approving it and providing me with the next steps I would have to take. Their maintenance team have been helpful as well! Any time an issue arose, they responded immediately. There was a power outage and I called them and th

I really think most of the negative reviews are unfair. I rented from Legacy for a couple years and moved out. I DIDN’T get my whole deposit back. At first I was annoyed and went and talked to Alex and Shelby. They showed me pictures and we went through the bills. They were justified in what they took out. Turns out you can’t really argue with pictures. I rented from them again and would always choose to stay with them if I can. They are really kind, fair and demand units be left in good condition but they maintain their properties like that too.

I am not sure what the negative comments are about. I LOVE this company. They are respectful and anytime I have needed maintenance they are on it immediately. They are by far the best company I have rented from in Cheyenne. Both my sister and cousin have also rented from Legacy and both of them got almost every bit of their deposit back. Makes me think you didn’t leave the rentals as good as you think you did!! Don’t hesitate to rent from these guys and I would ignore all the haters and keyboard warriors!

Renters, proceed with caution. My experience with this company’s handling of security deposits raised serious concerns. Despite leaving the property in good condition, they attempted to withhold our entire deposit and charge several hundred dollars beyond that. We were only able to resolve the issue—and recover our money—after sending a formal demand letter and meeting with them in person. If you choose to rent from this company, document everything thoroughly from day one. And if you believe you’ve been treated unfairly, remember that you can file a complaint with the Wyoming Real Estate Commission regarding unethical or unprofessional conduct.

Only gets the star because I have to in order to give a review. Don't rent here. Crazy how every single reviewer has experienced getting scammed out of their security deposit + more. Charged for their choice to repaint the entire house, pre existing damage, and damage caused by their repair teams. Not to mention, we were without heat for an entire Cheyenne winter due to their failure to effectively fix the heater and continued to pay full rent. Plus just save yourself the hassle of dealing with their attitudes.