Kettle Point Apartments

Management tries to bill you for every little thing possible. $200 carpet cleaning fee and lived there for one year... apartment is in pristine condition. Tiny little nugget of dog poop I may have missed to pickup, they are trying to bill me $350. Wanted to upgrade into a 2 bedroom unit because my apartment was too small. I offered to sign a new lease and pay more and they said no and couldn't give me an explanation why. They nickel and dime you for everything. Stay away don't let the nice looking property and neighborhood fool you. The management is awful and I wouldn't recommend to anybody.

The front door to our apartment building will not lock. I’ve been told that this problem has existed for over three years but they are working on it. This gives access to the building at will from the outside without having to input your code to gain access. I will never rent from an A & R complex again. Other than the management office you do not have to ability to talk to anyone in the corporate offices. The dog park has been unusable for over a year although the management office has received many complaints regarding its condition. Also, you should be wary of the black mold I experienced. When I first reported the issue, maintenance repainted the bathroom ceiling. It wasn’t until the black mold reappeared that they called a remediation company which needed to use fans for days util

I lived in this apartment complex for 3 years (two separate units), mainly because there are limited housing options in east providence. The walls are VERY THIN. You will hear your neighbor’s conversations and music. If you live anywhere other than the top floor, you will hear your above neighbors walking around or if they drop something. The grounds are well kept. Gym is limited but clean. I did feel safe living here. Ultimately, chose to leave because I was able to get a two bedroom house for the amount they wanted to rent my one bedroom apartment here. Continuously raised my rent every year. The bridge traffic is also making getting in and out of east providence an absolute headache.

We moved into Kettle Point in July and are really happy! Jess and Jessica, the office staff are so helpful, friendly, understanding and kind. They have helped me on more than one occasion. Most recently helping me get my mom and sister an apartment here also. We have had a few maintenance requests that Mike and Billy have responded to right away, getting the fix done. Huge shoutout to all of them, as they make living here super easy!!!

The management company running this property is terrible. First off, if you’re just $15 late on your renters insurance, they used to hit you with a $500 late fee—which is completely illegal under Rhode Island law (late fees on rent can’t be charged until at least 30 days overdue, and similar principles apply here to required insurance payments). They also block any attempts to contact corporate, knowing full well they’re in the wrong. They have now changed the rules about charging those late fees, because they know they were wrong and likely facing pushback or legal issues. At move-out, they automatically charge $200 for carpet cleaning regardless of condition—even when the carpet is well beyond its normal lifespan (about 5 years)—something they are not legally permitted to do (Rhode Islan