Jaqua Realtors Property Management

We rented a home from Jaqua on Lake Michigan near St. Joseph. Upon arrival the outside garbage was beyond overfilled. When entering the home we found sheetrock dust on the stairway, an oven that didn't work, beds that weren't made and pans with the Teflon peeling so badly we couldn't cook with them (We purchased groceries at a local market to have dinner and ended up ordering out). One would think that if you're paying a $325.00 cleaning fee the home would be immaculately clean however this was not the case. We contacted Jaqua after the stay to address the issues and they responded once. Essentially we would have settled for just a small gesture of acknowledgement and responsibility from Jaqua however they refused to respond to our multiple emails sent. Had they simply responded and acknow

JoAnne Potts is amazing!!! When asked to relocation across the country earlier this year, selling our home was a big part of this process. The house had been on the market with no activity for more than a month. We were stressed! Then we met JoAnne Potts. From the moment we met her, the stress level changed. She came in like a ray of sunshine and a new boost of energy and enthusiasm. JoAnne came with marketing brochures of our house and had an open house within just a few days of meeting us. For the first time, we had interested buyers. Moreover, this boost of energy and enthusiasm never waned. She was the ultimate professional and made us feel in good hands. We never had to worry about things falling through the cracks. And when we had to leave for our new home, she made us f

Rental property management is extremely slow to respond to maintenance requests. (Water from ceiling? 3 days. Nonfunctioning lock on front door? 4 months and counting. Replace broken sink in bathroom? 4 months and counting.) Edit to add: After moving out I now feel comfortable adding that the water problems from the ceiling never were fixed in the remaining several months of our stay. They did at least send someone to try once, though I might have preferred that he not come into my house with a gun tucked in the back of his pants. We ended up with a four-square-foot hole in our ceiling for the duration of our stay, occasional water leaking from it. The realtor side of things at Jaqua seems good. I would just steer fully clear of the rental management.

Absolutely LOVE Kathy Smith! We stumbled upon her and could now have gotten any luckier! She is so knowledgeable and trustworthy, our family is going to miss her now that we have moved into our perfect home!

Nakisha Gilliam was excellent she knows the market and knows what the client wants. She is great with communication, providing you with quality information to make a well informed decision on the property or house you would like to buy. Thank you Nakisha! Nick