Integrity Chardon

I have had a very positive experience with the Integrity Apartments thus far. The Cleaning Crew does a phenomenal job maintaining mutual spaces. The snow removal in the winter months is superb. Walkways/ parking lots are well cleared and salted. Sarah Newton the Property Manager is fantastic. Any concern is always promptly handled. Her assistance with the Move-in/ Leasing process went above and beyond my expectations. The community here is neighborly and respectful. Overall the Integrity Apartments of Chardon are a great place to live.

2.5 weeks. That is how long it has taken them to fix a leak in my bathroom, that isn’t even fixed. Telling me they ‘didn’t know it was leaking when the upstairs neighbors shower’ when it was stated clear as day in the request. their first attempt at fixing it, they cut out a giant hole in my ceiling and put drywall over it. Leak came through within 3 days, they spent another week ‘fixing’ the leak and just left today after once again just putting drywall over it. It has been 6 hours since they left and the leak has ONCE AGAIN come through. If your maintenance cannot fix it, hire somebody. This should not be an almost 3 week process, FIX IT CORRECTLY THE FIRST TIME. Paying $1500 a month to be here when their maintenance guy cannot fix something to save his life. This is ridiculous at this p

Our manager, Sara Newton, is very prompt at responding to our concerns. She is a pleasure to work with.

I can’t wait to move out of this place! I live in a recently remodeled apartment in arbors of Chardon development. While they are cutely remodeled, it was cheaply done. If you don’t mind spiders, ants, mice and rats running around everywhere, then I suppose you’d like it here. I think the monthly rent is too much. They say they pay your water bill but you have to spend 4.00 dollars for EVERY LOAD of laundry. I am breaking my lease early because I can’t wait to get out of here. Also in the winter be sure to have ice skates for when you want to leave or enter the building. No one shovels or salts. My kids have gotten cut knees and hands from falls on the ice. I’ve pulled muscles catching myself before I fell. I’ve asked for it to be addressed (esp after my five year old was a bloody mess

I have lived here for 8 years. Been through 3 managers and 2 maintenance men. The team they have there now is the best. Thank you Sandy and Eugene for everything you do. Unfortunately the winter is the worst, entrance way and path to go in my building has always been a problem. Rarely is it shovels and nothing is ever salted,. I've is a huge problem. The only reason I'm moving out is due to my health and becoming a patient in long term care. I just hope they understand and don't charge me rent