IMT Realty

The worst rental company I have ever had the misfortune of using. I drove across the country to my new home expecting it to at the very least be livable. For over $3,400 a month I got, mold, mildew, items left at the house, AND CARPET BEETLES to boot. The home was absolutely filthy. I purchased a dehumidifier for the mold issue months ago and TO THIS DAY have still not be reimbursed. I had to have all of my clothes laundered professionally to ensure there were no bugs in them. After months of these issues not being resolved, I decided to break the lease for my health and sanity. They have not returned a single cent of my deposit, even despite owing me money, which I have in writing. We have called and texted for weeks now and have not received a response. This is completely untenable.

i wish i could give them less than one star. imt as a whole was atrocious to deal with but the property manager harrison is exceptionally awful. they rented us a property covered in mold and infested with bugs. we needed to pay out of pocket to protect our belongings and i have written confirmation from harrison at imt saying i would be reimbursed for the hundreds i had to spend to do that. after moving out he stopped returning my calls and messages and i was never reimbursed.

My experience with IMT has been great right from the start, and I have no hesitation recommending them, and have done so to anyone that has asked. I work with IMT for property management. Ana and Mary met with me on site and reviewed the properties, and were very thorough with everything, which really helped set expectations. The onboarding process went smoothly, again very thorough, and lots of documentation. Personally I really like lots of documentation because it avoids situations later on where someone says "yah but I thought...." Also, you can tell by how many things they included that they have experience handling everything you can think of. Toni has been great doing the leases. Harrison is great handling service calls. Ana is my main point of contact and she has consistent

Excellent friendly staff, always getting the job done on time and with a smile! Mary is knowledgeable in all things real estate, and her property management team, Ana and Kelly are phenomenal. Everyone at IMT is a true pleasure to work with. I will NEVER go to any other real estate or property management office again! IMT REALTY IS THE BEST!

Sure, I'd love to give details. They do not take care of their properties. When you want to end your lease they tell you it is your responsibility to find a replacement tenant. I have had a ceiling leak in my bathroom since October and they have done nothing to remedy this until I said I wanted to leave. Now, they are asking me to find a replacement tenant. Its absurd, unfair, and maybe illegal. In reply to your response. When I said I wanted to move you you magically (within hours) found somebody that could come late. And such a coincidence the man lives in the next unit and takes care of all of the properties. He could have come late one night in October when I originally made the complaint and then the ceiling would not be falling apart at the seams. And the positive review below