Hillcrest Village Apartments

Maintenance is trash, they don’t give you clear answers. Just called because we haven’t had hot water in two days and the man on the phone said that the maintenance is aware of it and won’t give us an estimate of when it will be fixed. We asked if they are out fixing the issue the guys won’t give us an answer. We walked around outside and there is no maintenance person doing anything. I had to break into my own apartment last year because they only provided us with one key and it was missplaced. When we asked Carmelo to come open the door for us he said no because it was Sunday and he was at church. So I had to break into through the bathroom window because he was “too busy”. We’ve had mold problems and they have taken months to fix it even when we call. They tell us we’re going this day a

Do not move into this slum! They will show you a nice model apartment to get you to sign the lease and then give you a dirty dump with railroad tracks right outside your bedroom that run all night long! And when I say dirty I mean it! The toilet had waste stains in it and the shower was covered in a layer of grime and filth. There was a terrible smell in the hallway that flowed into the living room. There was not a single window covering in the entire place... trash! The apartment was turned over to me unfinished and I was given keys that didn't even work for my apartment. I couldn't plug anything in because the outlets had been painted over. When I came with 7 people to help me move in they told us to come back in two hours because they weren't ready yet. The maintenance staff can't get a

I should of listen when i saw the reviews and never moved into this place! This place is horrible. The new management doesn't care about the concerns of the residents. These apartments need to be knock down and re build. When it says in the ad for this place on rent place or whatever site your looking at newly renovated place, its not a renovated apartment, the only thing that is renovated in the apartment are the floors a new coat of paint and a new toilet! So don't be fooled! Whoever they hired to do the paint job, they need new people, how do you paint over electric outlets! It takes maintenance so long to fix stuff and when they finally come and look at it, nothing gets fix. Even when you call maintenance every day to fix something they come up with every excuse in the book and it take

This place is terrible. My lease ends next month so I am excited to leave this place. The apartments are rundown and smell like dog feces. Management doesn't care about you. The laundry rooms are always flooded,. The floors creek like tomorrow. The list goes on. Do not move here. Go somewhere else.

DO NOT MOVE HERE.. our # 1 mistake was thinking because its Clark,NJ the apartments would be well up kept inside and out. WRONGx100! We moved in Sept. and have yet to see maintenance for our dishwasher that we have been calling about since Sept. We had no power in our living for 4 days before they came to ultimately DESTROY our living room and left debris everywhere! Walls are paper thin & you hear arguments and loud rap music pretty much regularly. Our heat stopped working mid winter and took maintenance again forever to fix and there solution was " leave it on 90 degrees, it will only feel like 70 anyway". It is pretty much low income housing in a really pretty town. Pay the extra money and go to a nicer development, do not make the mistake we did. Wish I took the poor reviews seriously