Hempstead Gardens

I have lived here for the past 4 years. The apartments themselves are nice and the neighborhood is very calm, which I’ve appreciated. However, the management and office staff have made the experience very frustrating. The policies can be extreme, and communication with the office is very poor. I believe the secretary’s name is Lupita, and she rarely answers the phone. Most of the time you have to leave a voicemail and she does not call back. I’ve been trying to get in touch with the office since last week with no response. Maintenance has also been disappointing. They often respond with an attitude and are not very helpful. Parking is a major issue — people who don’t seem to live here park in resident spaces, leaving tenants without parking. During snow season, you can shovel and clear y

I have lived in Hempstead for more than 15 years. When we had the previous manager, the complex was much better managed and communication was respectful. Since the new manager took over, the experience has changed. He is often rude when speaking to residents, and many people in the community have expressed the same concerns. Additionally, maintenance has declined. For example, during snowfall, the snow is not cleared properly or on time, which makes it unsafe for residents. I hope management takes these concerns seriously and works to improve communication and overall maintenance for the community.

19 years strong sad I left it just like I came in the plaza was a great place for pool and other essentials living. Great view and definitely great farm produce near by dog friendly cat friendly accommodating tenant work could use a playground and pool for kids

It hurts me to say I wouldn’t recommend anybody to move to Hempstead Gardens anymore due to the incompetence of the so called Maintance Supervisor who does what he like whenever he likes and has a terrible attitude. We’ve been in Hempstead for 18 years before the new management came here everything used to be handled on time and never had a problem of roaches, and rats and we’ve been complaining about our air conditioning they say our thermostat is the issue but come to find out the landscaping people cut the wire connections outside while they work if got fixed then messed up again called no one picks up or busy but instead the super has a garage stop shop cars been worked on everyday of the week and have proof. As a human being and a Veteran I expect better for us and other residents to

I love the apartment setting but the whole house and environment is invested with roaches and rats. No matter how you keep your apartment clean, these things will always find there way in. Also, the office never answers their calls, you leave a VM and they will not return your call. Call maintenance, no one will ever pick - you must leave a VM and they will attend to your case in about a week's time. Communication, roaches and rats are major issues here.