Hayes House

Imagine waking up on Saturday morning and the ONLY WORKING ELEVATOR HAS BEEN OUT OF SERVICE for more than 06 hours with no notice nor update as to when it will be repaired. An entire day is done.. Of course the stairs are working, BUT when you are slightly disabled walking down 09 flights with an assisted device isn't safe nor comfortable... Funny thing is, this isn't the 01st, 2nd, nor 03rd time this has happened in the past 45days!!! Choose wisely when considering this place.. GOOD LUCK!! This building ......... see more

Whilst I understand that improvements/ renovations need to be made in the building, tenants should be informed as everyone has different schedules that do not always align with your hours of construction. The high noise levels could be due to the fact that there is not adequate insulation in the walls. I do appreciate the follow up and hope to see this communication going forward.

Dear Stacey, I wanted to take a moment to express my appreciation for your professionalism and responsiveness in addressing my concerns about the lingering paint smell in my new unit at Hayes House. I am truly grateful for your understanding and the expedient action you took to provide an air purifier to help improve my comfort. Your attitude throughout this process has been absolutely awesome. I want to thank you for your kindness and dedication to ensuring that I have a positive living experience at Hayes House. I am confident in the capabilities of your team and look forward to continuing to work with you in the future. Sincerely, Wan.

I and my husband have lived here coming up on 5 years this August we love our newly up dated apt we have a beautiful view from our balcony you can see all the sky line & a great view on the 4th of July all the fire works! The office manager Yvonne has been very helpful when we had concerns she handled them quickly & professionally. The up grade of the laundry room is something we all are enjoying & the new gym was an added bonus for us. Also I'm very glad for the securty cameras inside & out side of the building it makes me feel safer when coming home at night.

I've lived here for 12 years and will only leave this place when I purchase a home. It's conveniently accessible to the train, airport, and highway. I first lived in a 1 bedroom and moved into a 2 bedroom after I had my son. They renovate the older apartments when tenants move out as a practical way to upgrade the facilities. The building is family-friendly with residents both young and old. My toddler has made friends with the older residents, and Yvonne, the property manager. He looks forward to seeing them each day, and I look forward to the community events held a few times a year where I can fellowship with the residents. Every once in a while we have a standard maintenance issue (clogged drain, lightbulb out) but the maintenance team is prompt and attentive. The biggest example for m