Guild Mortgage - Shawna Mertens

We couldn’t have asked for someone more knowledgeable! Shawna and her team made the mortgage side of buying our first home smooth and quick. She was always responsive, ready to answer our questions, and made the entire process feel so much easier. We’re so grateful for her support!

Shawna Mertens at Guild Mortgage was outstanding from start to finish. Buying a home can be stressful, but Shawna made the process clear, organized, and manageable the entire way through. Communication was excellent, questions were answered quickly and honestly, and I always felt like she was one step ahead of everything. What really stood out was her professionalism and calm approach when timelines were tight. I never felt pressured or left guessing — just supported and well-informed. If you’re looking for a lender who actually cares and knows what they’re doing, I highly recommend Shawna and Guild Mortgage.

Our loan officer, Shawna Mertens, was just outstanding. She contacted us after our realtor referred us. She was so pleasant to work with and kept us up to date with the whole loan process. Communication was fast and any question I had was answered promptly. They made the whole process as stress free as possible. I would recommend Guild Mortgage to anyone. They were so professional, yet warm and welcoming .

Shawna Mertens is a Rockstar!! I couldn't have been happier with my overall experience!! This was my first mortgage and she made it so unbelievably easy and stress free that I can't believe I didn't do this sooner!

Shawna was absolutely amazing to work with! Our foreclosure transaction wasn't the easiest, but she handled the lending seamlessly. It was nice to know that part was taken care of. Shawna was friendly, professional and very competent. My clients got exactly what they wanted with their loan. I enjoyed working with her and look forward to it again in the future! I highly recommend her if you’re looking for a mortgage loan.