First Financial Bank

Thank you for my great customer service experience. I appreciate the team of supportive bank representatives that work here. Your supportive team is unmatched.

I just wanted to give a shout out to Kelsey. She went above and beyond helping me with an issue. She gave me top notch customer service which is rare these days. Put this girl in charge and give her a raise!

Great place to bank! Staff is awesome every time. Tina, Taylor, Noah, Abigail, Jasean, Aaron, Jennifer, Max, John, and Lena are the best team and you should give them a chance.

We usually go to the Fort Worth Branch, this past Thursday we went to this location in Burleson since it was closer. The teller that helped us was new we believe, it he might have been getting trained, he was a nice person. But when I inquired about a general problem with a checking account, this lady, a Latina on her 20's or 30's which looked like a manager since she was training him, came at me with such a bad attitude about the question I made that I was just at a loss for words. incredibly rude and unprofessional, totally demeaning. And she had the nerve to tell me she was not gonna cash my checks, or my wife's check, she said she called the owner of the checking account and they couldn't verify our checks. Keep in mind these are checks from First Financial Bank. I told her I was gonna

I have banked here for 2 years and was surprised to see the negative reviews. I have always received excellent service in person, on the phone and online. The staff have always been very friendly and helpful. I have never had to wait for long for assistance. It is very conveniently located with ample parking and easy access. The drive through has three lanes and an ATM.