Eagle Rock Apartments at Fishkill

Stay away from this rental property. Management may seem nice at first, but the experience quickly goes downhill. If I could rate the community and management a 0, I would. I have been double-charged twice for prorated rent within the past month and a half. I went to the office every single day to resolve the issue. Each visit, I was told it would be fixed, yet nothing was resolved. Because of their failure to correct these errors in a timely manner, management is now charging me late fees for rent payments—even though the issue is entirely their fault. Instead of refunding the double charges, they continue to penalize me. This is extremely frustrating and unacceptable. I strongly recommend staying away from this place

Beautiful apartments, the office ladies were friendly and informative. Editing my review after 4 months: I’ve really enjoyed living here. They have food trucks come out every so often, which is a nice bonus, and I’ve never had any issues communicating with the office. I see maintenance outside every morning checking the property and cleaning up. Wayne and Franco from maintenance are always very nice, and the ladies in the office are friendly and always greet me when I see them. Overall, I like it here.

AVOID AT ALL COSTS — They will steal your time, money, and peace of mind. We moved out August 9, our lease ended August 19, and it is now the end of September with still no security deposit returned. By New York State law, deposits must be returned within 14 days. Instead, we have called the office and the corporate line at least three times a week since moving out and have either been ignored or given empty promises. On August 21, we even received a call asking if we “ever returned our keys” after we had followed every step correctly. The audacity is unbelievable and shows how careless this management is. At this point we are on the verge of taking them to small claims court because this has gone beyond frustrating into outright unacceptable. Meanwhile, management somehow has time to re

Horrible …for the amount of rent paid this is just a glimpse of what residents deal with *update*. Community wide email sent to all residents that an upcoming solution is forthcoming I. Regards to trash situation. Hopeful this will be rectified

Live here if you would like to move out and not hear any firm confirmation of your $2500 security deposit for weeks after the 2 week New York State deadline to return it. At the time of this review Eagle Rock has yet to provide further updates and refuses to acknowledge inquiries recommending concrete action to be taken to rectify the situation. It is all a game of telephone with no personal accountability taken on anyone’s end. Living here will guarantee you nothing but headaches. From accidental $200+ charges on our account that took 7 calls, 2 layers of management, and 2 months to resolve; to confusing, typo riddled communication on parking procedures. I can not in good faith recommend living here. HAD THERE BEEN SIGNIFICANT REVIEWS PRIOR TO MY MOVE IN, I WOULD NOT HAVE LIVED HERE MYSE