CSP Management

We have had great experiences in working with CSP Management leasing our home here in Ithaca. Jeff, Butch and Clint have taken care of items that needed attention in a timely fashion with respect and professionalism. Thank you guys!

We have been living in the north side near the airport managed by CSP management. I came across some sharp critiques of the management style, a few related to uninformed access to apartments citing water issues etc. Now while there have been intermittent water/gas issues during our stay, the CSP management have been upfront in terms of informing us. They also have been pretty good at addressing any maintenance issues. We did have some initial issues but they were eventually addressed within a reasonable time frame. However we also noticed a profound lack of apartment cleaning effort before new tenants are allowed in. Its a bit weird and outright disingenuous in my view and I am not sure the whole management is aware of this issue!

I cannot speak highly enough about CSP's exceptional service. They have been prompt and clear in their responses to all of my concerns. Gotta leave a shout out to Steven for running a tight ship! Not only is their communication top notch, but they also have an excellent maintenance team. Whenever I had an issue with my apartment, their crew was there in a flash to fix it. They were knowledgeable, friendly, and efficient, and they always made sure that the job was done right the first time. Overall, my experience with this apartment rental agency was nothing short of fantastic. I highly recommend them to anyone - you can rest assured that you will be well taken care of.

I trust CSP with my primary home and rental properties—my most important assets. I feel confident with my investments in their hands for property maintenance and management services.

I had significant outdoor repair issues resulting in a massive indoor pest infestation. CSP took on the task of being our property management team in my newly adopted condo community just a couple months before I moved in to my new house last April. They did a fantastic and quality job fixing horribly installed roof soffits, siding, and window trim that was letting more than wildlife, but lots of water too. Their repairs were done quickly and professionally- when they were permitted to do so. This has been on my shoulders for nearly a year as the HOA has been continuously indecisive or distracted to get behind of any outdoor repair needs. Bethanie, the CSP maintenance team’s link to the outside world is absolutely fantastic and accommodating. She even came with the maintenance team chief a