Creative Home Concepts LLC

Building a home is always difficult, but when you are living 10 hours away, it is even worse. However, Bryan and Shannon made this experience an easy one for us. We were always able to get in touch with Bryan and discuss any concerns or changes that we had in mind. The ease of working with Bryan and Cassie since we moved in has been wonderful. Quality has been their object from the start and continues to this day. It was most difficult to leave our wonderful home in CT, but Bryan has made the transition much easier by providing us this very special new home. We highly recommend Creative Home Concepts!!!

Creative Home Concepts built our dream home. One of the reasons I chose Bryan Smith from a large array of builders is because of his honesty and integrity. He stands by his work. Building our home was a smooth process and we were very pleased with the results. Bryan always returned our calls promptly. After our house was finished and I had questions about something, he returned my call and helped me with whatever issue may have arisen. I highly recommend him because it is hard to find someone with his values and ethics in the home building world.

From our initial meeting with Bryan and Shannon, to negotiations, contracts, structural design, interior design, construction, closing, and now follow-up work after moving in; our expectations have been exceeded. Their entire staff performed with great professionalism, knowledge, talent in their field, and respect towards us. Needless to say, we are very happy with our home, their organization, and our experience and have told many acquaintances of our positive experiences and how happy we are that we selected Creative Home Concepts as our builder.

Just go to Angie's List and see for yourself. There are seven good reviews but trust me there are just as many or more bad reviews that people just didn't want to post. I have talked to sub- contractors who don't want to work with him anymore or have just walked off the job. There are so many better builders in Richmond than CHC don't get taken in for his phony charm. We did file a written complaint with Southern Living Custom Builder Program and I would encourage others to do so if you have a problem, so others might not suffer the same fate that we did.

CHC custom built a home for us when Hallsley was just getting started. CHC uses quality materials, great attention to details and maintains high standards. Would love to build with him again.