CIS Home Loans

After reading other reviews, I decided to put my 2 cents worth in. We have been with CIS for around 7+ years. My personal experience with CIS has been awesome! We went through a bad period of time during COVID but they helped me & my family to get back on top & I am most grateful for that. From my point of view they seem to work as a family, are helpful and take the time to listen. I definitely would recommend CIS, especially if I look for a new home!!

-CIS Home Loans Jessica Hughes is an awesome person. Keep doing a great job. She’s aways helpful and she goes out her way to fix things whenever there’s a problem. Great customer service

I’ve never had a late payment with any company—until dealing with this bank. They consistently fail to send out statements in a timely manner, and I often receive the statement and the late notice on the same day. Despite this clear issue on their end, they continue to charge late fees and act as though the fault lies with the customer. Their customer service is not helpful—instead of listening or addressing the problem, they attempt to shift blame and use aggressive, dismissive language. Most frustratingly, they’ve now reported a missed payment to the credit bureaus even though I have still not received a proper statement for that billing cycle. This kind of treatment is unacceptable. A bank should act with integrity, communicate clearly, and take accountability when systems fail. If yo

There's a lot of people I'm going to try and save with this review. A year ago, we financed our home with this company. Immediately while trying to get things rolling, the woman working on our loan was throwing up numerous red flags. The first was several repeated losses of important documentation which resulted in us having to resend them. The second was half way through the signing process, we were told we needed more requirements. After signing, they tried to say we did not provide the right requirements for the loan and refused to give us the certified documentation we needed to tag our home. The woman I called and spoke with cussed me like an absolute dog when I tried to talk to her about what was going on. She apparently did not like when people stated facts and had proof to back the

CIS made the home buying process simple and quick. Brooks Clark and Jessica Tucker were always there to help and answered all of my questions quickly. Would not hesitate to recommend them to friends and family.