Bluffs at Highlands Ranch

Their application process is full of bugs that grossly underestimated mine and my partners monthly income. That's fine, they said we could still sign a lease with a co-signer... but a co-signer that makes 5x monthly rent??? In this economy??? Not to mention they told me that my $200 holding deposit was refundable if i decided to not go with them 48 hours after getting accepted, but they conveniently told my partner it was nonrefundable 48 hours after applying. Waste of time and money, beautiful looking apartments though.

Can I give zero stars? I submitted a maintenance request on 1/19 due to a gas odor in my unit and asked that it be checked for a possible gas leak. No one came for over a week. On 1/26, I called the leasing office and spoke with McKenna, who told me maintenance had been busy and would get to it later in the week. I explained that this was a potential gas leak and stressed the urgency. McKenna said she would talk to maintenance and call me back, but she did not. Later that evening, I called again and was told by McKenna that she had not yet had time to contact maintenance. At that point, I said I would call the fire department to have the issue checked. Maintenance was sent over immediately, and a gas leak was found. This was concerning, especially given the safety risks involved and the

Not one into leaving a review but, I just want to say management and staff are incredibly helpful and will always work with you if you have any problems that come up. I also want to give a big thank you to Kyna at the front office—she is always quick to help and so friendly every time. Great apartments, amenities, close to everything in the Denver area, this is a steal for the area we live in. Everyone here is amazing, and I truly appreciate how well everything is taken care of and in a timely manner. Will definitely be renewing my lease this year!

Do not move in here! No one is accountable if you have maintenance issues. The “management” is poor, non-responsive and will not address your issues. Every month I get a late fee, even though my rent has never been late. The turnover is high and the absolute incompetence of any one Avenue 5 employees is horrendous. They break Colorado state laws consistently and will violate your tenant rights without so much as an apology. My A/C has been out for over a month and I have a service animal and they make more excuses than any company I have ever experienced. Live on the streets, in your car or anywhere else possible. This place shouldn’t even be a last resort. I informed them I would report them to the Colorado Attorney General for the constant violations to their tenants and they threatened

Units and amenities are gorgeous, and access to trail and 470 are huge advantages. But when I rented in 2023, there had been NINE (9) turnovers of property manager in the last few years. On the first day, my door didn't lock, the previous tenant's loose takeout was steaming in the trash can in the sun, and I pulled someone else's underwear out of the washer. Maintenance were understaffed and likely underpaid, and I struggled for months to get non-urgent but still annoying things taken care of. Getting a call answered or returned was nearly impossible, and it pretty much takes you walking your physical body over to the office and confronting someone to have anything happen. It's a pretty typical corporate-owned complex that sucks. But if the location and price work for you, eh, there are mu