BesTitle Agency, Inc

I had an extremely disappointing experience with this title company. Despite having no valid reason to refuse me service, they declined to assist me in a transaction where I was paying cash and hiring them directly—not through a bank. Instead of protecting my interests as their client, they appeared to prioritize my realtor’s agenda, failing to act impartially. After my experience, I looked into their reviews and noticed a pattern of similar complaints—clearly, I am not the only one who has faced issues with their professionalism and integrity. I strongly advise others to pay attention to these negative reviews and avoid this company. Instead, I highly recommend Springdale Titles, where I received professional, courteous service without bias or discrimination.

I have closed on two properties with BesTitle myself and work with them often as a lender in the area. I see reviews stating that “they do not return phone calls.” At times, it does take BT a few hours (at maximum) to call me or my clients back, HOWEVER they are always so busy because they are GOOD at what they do. The team at BesTitle conducts multiple closings a day.. They aren’t simply setting at a desk with a phone right in front of them. They go into great detail at closings so their clients are educated on the paperwork they are signing. Their Escrow Officers leave no question unanswered. The team there often work past 5 p.m. to meet the deadlines necessary. Often the things that happen are completely out of their control, yet they are the team who fix the issues in order to move for

I have had two experiences with Best title - both were terrible. In 2021 we were contacted to give a review and the experience was so unacceptable that the owner gave us a complete refund. Again we are dealing with them, had a closing today, We cannot get in contact with the office. They do not return phone calls. We have left multiple messages over the last week. I would not recommend anyone use this service if they can avoid it. They do not do appropriate research and do not even reach out to the customers for information when it is appropriate and have given us wrong information both times on both closings, causing undue stress and both closings were delayed. We are now waiting for funds in escrow - its 2pm and no return phone call, no one answers the office phone, and they have not car

My favorite title company! They really are a personalized experience. Not just another client :)

They had to delay our closing several times, due to issues with our arrival. They could not have been nicer or more accommodating. Thanks to them, we got into our new home instead of spending the weekend in a hotel and keeping our belongings in a U-Haul truck.