Bay Terrace

San Mateo, CA · Apartment complex

Rating
2.5/5
★★★☆☆ 2.5
Reviews
20
Rank in San Mateo
#24
of 77 real estate agents
City Percentile
46%
rating percentile
Address
Bay Terrace, 3204 Casa de Campo, San Mateo, CA 94403
Phone
(650) 459-5749
Website
www.udr.com/san-francisco-bay-area-apartments/san-mateo/bay-terrace
Status
Closed · Opens 10 AM

Bay Terrace is a real estate agent located in San Mateo, CA. It is one of 77 real estate agents listed in San Mateo. Its 2.5-star rating is slightly below the San Mateo city average of 3.8 stars. There are 10 photos associated with this location.

About Bay Terrace

Bay Terrace offers comfortable apartments in San Mateo, CA, with a convenient Peninsula location near shopping, dining, and everyday essentials. Situated close to major roadways and public transit, this community provides easy access to nearby... More

Hours

Saturday10 AM–5 PM
SundayClosed
MondayClosed
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM
Thursday10 AM–6 PM
Friday10 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 chapis beba · Feb 2026

Problems,they never answer the phone.They want you to use an automated texting system,which they Take ages to answer once I got a hold of them. They were so rude to me, even gave me an attitude and told me that I was reacting wrongly and absurd, over terribleexperience living here, mostly afterwords when I left, getting Overly charged for a Rusty stove That was already there when I moved in with already 2 non-functional burners that exploded and scared everybody in my family, when there was a power outage for some reason, And got replaced with a new rusty old, not even properly clean stove and I'm getting charged $900 As if it was a new stove that I asked to be replaced, I did not ask for it to replace the stove was not nearly ever used all while living there because nobody cooks at home.

★☆☆☆☆ 1.0 Cherished C · Jun 2025

don't understand why no one answer the phone ever at this place, they want you to text an automated system and no matter how many times you text, call or email no one returns calls ever. Then they don't tell you everything at once like there is a $500 holding fee before you even know if you're going to get the apartment and you have to give it at the time of the online application which is another $52 otherwise you can't even submit the application at all. But who pays $500 for an application fee on top the $52 just to see if you're

★☆☆☆☆ 1.0 Indojin Sumarto · Dec 2023

My time at Bay Terrace was a total letdown. The place lacked a team to handle issues, making everything frustrating. While the UDR app promised improvement, the reality on the property was still disappointing. The property itself was a letdown. Shady and drunk people hung around, especially near the laundry area. Loud music is a constant problem, disturbing everyone. People with a careless attitude took up parking spots randomly for food selling stalls or car repairing workshop, causing a mess. To put it simply, living at Bay Terrace is a nightmare. The app might help with some things, but it doesn't fix the big problems. I strongly recommend not renting here. Save yourself from what could be the worst experience in America. The lack of a helpful team and the overall chaos make it a plac

★☆☆☆☆ 1.0 Jasmine Thomas · Sep 2020

I had a tour of the facility last week and the apartment itself is super small. I looked at a 2 bedroom one bath. The complex (exterior) was ok looking and pretty diverse crowd of people. The on-site manager was super sweet- had me wait awhile to see the unit although I had a appointment. Ok the model apartment had a big roach on the ground!!! HUGE!! In the kitchen out of all places. That literally was a turn off for me and I honestly didn’t even bother looking anymore. I was so disappointed because I was really looking into leasing there.

★☆☆☆☆ 1.0 Andre C. · Sep 2023

Taking advantage of young female customers, bulling people out of their deposits and not providing any communication with future residents! This place is a disgrace to the luxury living community! If you are looking for a great property look else were they just don't care about you and WILL NOT work to resolve any issues. Shameful! Would give a negative star rating of possible! Stay away from this place!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Outdoor Space ✓ Pets Welcome ✓ Fitness Center ✓ Lgbtq Friendly ✓ On Site Parking ✓ Dogs Allowed

Services

Apartment complexApartment building

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This listing is informational. Contact the business directly to verify credentials, services, and availability.