Axxis Title Agency, Ltd. - Lancaster

Out of the entire home buying process, Van Horn was the worst to deal with. I would never choose to work with them again, and would have liked to had the choice to pick a different company (sellers chose Van Horn). We were told by our lender that the title company would reach out with information on how to wire the money… they never did. Our lender is who provided us with the wire information. My boyfriend and I were first time homebuyer, and I had never wired money before, and prior to this didn’t really know what a wire was. My boyfriend called Van Horn and was laughed at, and talked down at. Whoever he spoke with was very rude, and did not make us feel great about them handling the biggest transaction of our life thus far. Van Horn also reached out to my realtor claiming that I only w

I would tell anyone doing business with Van Horn Title Agency to look for another title agency. I had a couple forms sent to me by the bank from Van Horn Title and I didn't understand how to fill them out. I called Van Horn and was transferred to Helen. She spoke down to me, sighed, and was just down right rude the entire conversation, because I didn't know how to fill out the Documents. This happened 03/16/2022.

Janice and team at Van Horn Title has went above and beyond. They cut through all the difficulties of the title work. It is greatly appreciated for all their hard work!

Had used them before and needed them again. Staff is great and done in a few days. Highly recommend them 😉

Just spoke with a Helen and she was the rudest person I’ve ever spoke with. Can not get any answers from them and when I asked for her supervisor she hung up on me.