Arrowtree Apartments

I have lived here for many years and the property has made several recent improvements which have addressed past issues. Any maintenance requests I’ve had have been handled promptly, and my townhouse is very affordable for the generous amount of space I have. The staff have always been friendly and respectful to me, and are quick to respond to communication.

Kids aren’t allowed to play outside, if they are they aren’t allowed to do anything but play at the park that was made with wood pieces from the side of the road & a broken slide. Can’t have bikes on our porches that we pay rent to use, we have to keep them inside in our very small storage space or a bike rack that isn’t secured. My room has been leaking since I signed my lease in August, the AC hasn’t worked since the lease was signed in August. Black mold grows in the bathrooms(this is the 3rd unit my spouse and I have occupied it’s happened at every single one) my stove/oven doesn’t work, my counter top was destroyed when I moved in. My rent is constantly being raised but the inside is out to date, & barely passable to live in.

Management can't spell but love to put stupid notices saying kids can't play, and in return makes them look unintelligent and unwelcoming. Definitely wouldn't recommend. Maintenance enters homes without proper notices, rats and roaches issues get pushed to the side as management only cares about rent checks being received on time. Horrible place to live.

The staff are so unprofessional and rude. I've been trying to get an issue resolved since the beginning of the week but have been unable to contact corporate as the leasing agent will not help me. I've called the property manager several times and emailed them but nobody answers. Edit (to the owner as there is no option for me to reply) - I did email you two weeks ago.

When I moved in two years ago I paid a “one-time” pet fee for my two cats. Today management sent out letters to all residents that they will now be charged “pet rent” which shall be $20 per pet each month. The one time pet fee was the ONLY thing that made living at this property worth it. I have had so many leaks in my apartment it’s ridiculous. I have filed so many maintenance reports about my bedroom wall/window leaking and although they “fixed” the leak, they never patched the dry wall that crumbled due to all the water damage from the leak they took forever to fix. The entire dry wall above my blinds has turned a nasty yellow brown color and flakes down occasionally. I was told this would be fixed but they never came back after having “fixed” the leak to patch the drywall hole or drywa