Apartments at Charlestown Crossing

I lived at this apartment complex for 2 years and overall, had a pretty good experience. The amenities in the Phase I and Phase II units are solid, and you can’t beat the location – just 5 minutes from Walmart and within easy reach of Main Street’s shops and restaurants. The units themselves are well-maintained and comfortable. The fitness center is a bit on the small side (only 2-4 bikes/treadmills and a single cable machine), so I often found myself going elsewhere for workouts. That said, the pool looks great and I’d recommend making use of it since your resident pass is included with rent (guest passes available for a small fee). Parking was sometimes a hassle. It was frustrating to see some residents pay extra to reserve spots marked as handicap-only for themselves, even though there

This place is amazing. Very clean and well kept. A very inviting atmosphere all around. The staff is very outgoing and friendly. Not your typical apartment complex by any means. There is resident activities and fun things do on a regular basis. The clubhouse's inviting atmosphere has a very nice gym, cyber cafe, and coffee bar with a nice selection of coffees, teas and hot chocolate as well as some indulgent treats frequently. The buildings are well lit and clean. The California Kitchen and fire pit make for a great outdoor space day or night. I am so happy to be able to call this place home.

I stopped in with a relative that is moving in this week and was pleasantly surprised! The girl helping us, I believe her name is Jennifer, was informative and so friendly. I am selling my house in the spring and will definitely keep this apartment complex at the top of my list. It has been a long time since I lived in an apartment but this place makes me think apartment living is going to be great.

Called in a maintenance request for my Ac blowing out warm air. And maintenance was here in 20 minutes tops. Super nice guy who came out explained the issue in an easy way to understand. (Thank you so much Gavin! Greatly appreciate you coming out so quickly!)

Maintenance was here within hours to fix my ice maker. I put the service request in at about 10:00 pm and they were here at 9:00 am the very next morning to take care of the issue I was having. They installed a brand new ice maker and all is well. Lol. It was a pleasant surprise to have such expedited service in comparison to other apartment communities, very efficient!